Evaluating I & R in Smaller Public Libraries

Abstract

Small public libraries with few professional and support staff often exist in areas distant from urban libraries. If their communities do not have an effective Information and Referral (I & R) system, the library director may consider seeking a State Library grant to establish an I & R service in the community. Clear-cut goals and objectives, an awareness of the need for coordination and cooperation with other agencies, are all essential to a successful grant application. This article describes the outcome of a grant which made possible The Bridge, an I & R service for a county of 50,000 people. Evaluation after a year of operation shows that the essential goal of establishing and operating such a service has been reached. Suggestions for improvement are noted.