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Abstract
In 1987, the W.K. Kellogg Foundation gave a grant to the State Library of Pennsylvania to establish a program to work with unemployed adults. The grant established six sites called WORKPLACE. A key factor in establishing a WORKPLACE site was the inclusion of a trained librarian on the staff who served in the role as a professional counselor. The chapter discusses the training that was provided and the lessons learned. Today, there are seventy five Pennsylvania libraries offering WORKPLACE service. The most effective "resource" at these sites as related by WORKPLACE users has been the librarian.