Jim and Alison Do User Education

Summary

The authors use English 101, their primary program, as a springboard for a discussion of teaching as a library function. Both view the one-hour presentation that is commonly done in libraries as grossly inadequate; they offer solutions that are working at Washington State University Libraries. These include cultivating better relations with departments in order to increase the time spent for library instruction, understanding different pedagogy styles and departmental cultures, creating Web modules to reach more students, and focusing attention specifically on one clientele, i.e., freshmen.