Advanced search
Publication Cover
The Reference Librarian Volume 35, 2001 - Issue 73
Submit an article Journal homepage
59
Views
4
CrossRef citations to date
0
Altmetric
LOOKING AT OUR USERS

Reference Assistance to Remote Users

Deborah Stanley University Libraries, University of Georgia, Athens, GA, 30602, USA
&
Natasha Lyandres Joyner Library, East Carolina University, Greenville, NC, 27858, USA
Pages 243-252 | Published online: 20 Oct 2008
 
Sample our Information Science journals, sign in here to start your FREE access for 14 days

Abstract

This article identifies and discusses the particular information needs of the growing community of remote users of academic libraries. In addressing the practical considerations of providing reference assistance to this group, the authors concentrate on telephone and e-mail reference, the use of video technology and the World Wide Web. The article also discusses the importance of having a dedicated distance education librarian to ensure that the needs of remote library users are given high priority.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related Research Data

Reilly, James M., Douglas W. Nishi-mura, and Edward Zinn. New Tools for Preservation: Assessing Long-Term Environmental Effects on Library and Archives Collections. Washington, D.C.: Commission on Preservation and Access, 1995. 35p. $10, alk. paper. (ISBN 1-887334-46-7.)
Source: American Library Association
栃木県喜連川丘陵の谷壁斜面を刻む最終氷期後半の化石ガリーとその埋積過程
Source: Japan Association for Quaternary Research
Library Services to Distant Students: An Equity Issue
Source: Elsevier BV

Linking provided by 

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.