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Original Articles

TRAINING OF USERS OF ONLINE SERVICES

A SURVEY OF THE LITERATURE

, BA, MLS, PhD
Pages 27-40 | Published online: 18 Oct 2008
 

Abstract

A survey of the literature on the training of users of online services is presented, covering the period 1976 through 1979. Sections of the search deal with the general problem, the promotion of online services, the education of professional intermediaries, and the training of end-users, followed by a consideration of future trends.

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