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Science & Technology Libraries Volume 23, 2002 - Issue 2-3
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ASIA

Library Services— Application of Management Principles

Pradnya YogeshMahindra-British Telecom Ltd., Pune, India
, MLibISc, BSc &
Alan DaltonFirm Alan Associates, Pune, India;Firm Alan Associates, Pune, India;Firm Alan Associates, Pune, India;Firm Alan Associates, Pune, India
Pages 93-96 | Published online: 10 Oct 2008
 
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Abstract

This paper is about enhancing customer satisfaction in a corporate library. The focus is on providing information through connecting and networking people and managing the environment for collaboration.

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