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FEATURE ARTICLES

The Research Wizard: An Innovative Web Application for Patron Service

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Pages 1-18 | Published online: 24 Sep 2008
 

SUMMARY

The Research Wizard, a database-driven Web application developed at the University of Nebraska at Omaha's University Library, provides opportunities to offer patron services in new and innovative ways. Running on an open source PHP/MySQL framework known as iDriver, the Wizard delivers customized content via topical keyword access. Library Web site maintenance frustrations have eased with this move to database-backed Web page generation. While service to patrons is more dynamic and responsive, implementation and ongoing development of this tool bring forth challenges and new perspectives for staff in the consideration of patron needs as well as in the evolution of the Li-brary's Web presence.

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