![Sample our Information Science journals, sign in here to start your FREE access for 14 days]({"type":"image" , "src" : "/sda/5940/TOC-Subject-Sample-2021-Communication-Studies.jpg"})
ABSTRACT
The University of Nebraska at Omaha's Library expanded its reference services to an underserved area/curriculum at the Peter Kiewit Institute, a building on the University's South Campus. The Library chose videoconferencing to deliver library services to the Institute. This method included Web cameras, microphones, and Polycom software for a real-time interaction between the patron and librarian. The paper describes the planning process, hardware, software, problems, marketing, staff training, and ideas for future applications.
