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Original Articles

Librarians' Perceptions of the Reference Interview

Pages 29-41 | Received 14 Jan 2005, Accepted 21 Feb 2005, Published online: 08 Sep 2008
 

Abstract

This article identifies librarians' perceptions of challenges providing reference services in the context of mental health. The reference interview will be discussed in context of mental health questions. Topics discussed include the reference interview process, ethics and barriers to information access and challenges of the reference interview. The information included in the article is based on discussions held at National Network of Libraries of Medicine, New England Region consumer health classes held in 2004.

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