An Experimental Evaluation of an Internet-Delivered Conflict Resolution Skills Curriculum in a Secondary School Setting

Abstract

Given the Internet's capacity to reach a wide audience and recent increases in violence-related episodes among our nation's youth, Internet-delivered, interactive conflict resolution programs may prove to be a powerful tool to prevent the growing phenomena of adolescent violence. In this study, we tested the efficacy of an Internet-delivered conflict resolution program. Specifically, the program emphasizes the development of conflict management skills, which may decrease future use of violent tactics to manage conflict. One hundred ninety-eight 9th grade students from a large urban area high school (64 = control; 134 = experimental) participated in the study. Results indicated that students exposed to the conflict management program reported an increase in knowledge of conflict management skills and negative attitudes toward violence.

Key Words:

• Conflict resolution
• school violence
• prevention
• Internet programming