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Abstract
THE LIBRARY COMPENSATION HANDBOOK: A GUIDE FOR LIBRARY ADMINISTRATORS, LIBRARIANS, AND STAFF. Baldwin, David A. Westport, CT: Libraries Unlimited, 2003, 272 pp., $47.50, 156308970X., Reviewed by Linda Collins.
COACHING IN THE LIBRARY: A MANAGEMENT STRATEGY FOR ACHIEVING EXCELLENCE. Metz, Ruth F. Chicago: American Library Association, 2002, 105 pp., $45.00, 0-8389-0809-8., Reviewed by Tess Gibson.
DELIVERING SATISFACTION AND SERVICE QUALITY. Hernon, Peter and John R. Whitman. Chicago: American Library Association, 2001, 160 pp., $40.00, 0-8389-0789-X. Reviewed by Carol Goodson.
AN ACTION PLAN FOR OUTCOMES ASSESSMENT IN YOUR LIBRARY. Hernon, Peter and Robert E. Dugan. Chicago: American Library Association, 2002, 192 pp., $49.00, 0-8389-0813-6., Reviewed by Robert H. Burger.
THE ULTIMATE DIGITAL LIBRARY: WHERE THE NEW INFOR-MATION PLAYERS MEET. Pace, Andrew K. Chicago: American Library Association, 2003, $35.00, 0-8389-0844-6., Reviewed by Mary S. Molineux.
STAFF DEVELOPMENT: A PRACTICAL GUIDE, 3rd edition. Avery, Elizabeth Fuseler, Terry Dahlin, and Deborah A. Carver (Eds.). Chicago: American Library Association, 2001, 194 pp., $40.00, 0-8389-0801-2., Reviewed by Madeleine Bombeld.
STAFFING FOR RESULTS: A GUIDE TO WORKING SMARTER. Mayo, Diane and Jeanne Goodrich. Chicago: American Library Association, 2002, 160 pp., $42.00, 0-8389-0826-8., Reviewed by Gail G. Scanlon.
PROVIDING LIBRARY SERVICES FOR DISTANCE EDUCATION STUDENTS: A HOW-TO-DO-IT MANUAL. Goodson, Carol F. New York: Neal-Schuman Publishers, 2001, 227 pp., $59.95, 1-55570-409-3., Reviewed by Madeleine Bombeld.
LIBRARIES DESIGNED FOR USERS: A 21ST CENTURY GUIDE. Lushington, Nolan. New York: Neal Shuman Publishers, 2002, 247 pp., $110, 1-55570-419-0., Reviewed by Anna Maria Tammaro.
LICENSING DIGITAL CONTENT: A PRACTICAL GUIDE FOR LIBRARIANS. Harris, Lesley Ellen. Chicago: American Library Association, 2002, 137 pp., $40.50, 0-8389-0815-2., Reviewed by Stephen Marvin.
ATTRACTING, EDUCATING, AND SERVING REMOTE USERS THROUGH THE WEB: A HOW-TO-DO-IT MANUAL FOR LIBRAR-IANS. Curtis, Donnelyn (Ed.). New York: Neal-Schuman Publishers, 2002, 269 pp., $59.95, 1-55570-436-0., Reviewed by Debra Shapiro.
MAGIC & HYPERSYSTEMS: CONSTRUCTING THE INFOR-MATION-SHARING LIBRARY. Billings, Harold. Chicago: American Library Association, 2002, 147 pp., index, $38.00, 0-8389-0834-9., Reviewed by Robert H. Burger.