ABSTRACT
Today's sophisticated circulation services and circulation policies, together with the ease of disseminating data in the Information Era, pose challenges to libraries. Library users are expected to be informed in advance of the policies they are supposed to observe when using the circulation services, instead of being told after the occurrence of an incident that they have not followed the policies and thus need to bear the consequences. User education can no longer be restricted to bibliographic instruction in its traditional sense but should cover circulation policies as well. User education on circulation policies needs to be concerted, well planned, and innovative. Some approaches to user education on circulation policies are discussed.