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Original Research

Male Nurses’ Dealing with Tensions and Conflicts with Patients and Physicians: A Theoretically Framed Analysis

ORCID Icon, , , ORCID Icon, & ORCID Icon
Pages 1035-1045 | Published online: 29 Sep 2020
 

Abstract

Proposes

Delivery of healthcare involves engagements of patients, nurses and other health professionals. The Social Identity Theory (SIT) can provide a lens to investigate intergroup interactions. This study explores how male nurses deal with intergroup tensions and conflicts with patients and physicians when delivering healthcare.

Methods

A collaborative qualitative research study was conducted by two research teams, with one from Mainland China and the other from Macau. Twenty-four male nurses were recruited, with 12 from each of the two regions. A similar guide was used by the two teams to conduct in-depth interviews with the participants. Thematic analysis was used, and SIT guided the data analysis and interpretation of the results.

Results

Four themes identified are related to nurse/patient relationships: respecting patients’ decisions, neglecting minor offenses, defending dignity, taking a dominant position; two themes are related to nurse/physician relationships: rationalizing physicians’ superiority over nurses, establishing relationships with physicians by interpersonal interactions.

Conclusion

Male nurses avoid confrontation with patients in case of disagreements but take on gender- and profession-based dominance in dealing with intense conflicts to maintain healthcare order. They do not challenge the status hierarchy between nurses and physicians but manage to maintain harmonious relationships with physicians by engaging in interpersonal activities with physicians in leisure times.

Implication

Male nurses can take the lead to create inclusive groups to engage patients and physicians in delivering healthcare. The masculine traits of male nurses do not subvert the nurse/physician hierarchy stereotype but strengthen it.

Graphical abstract

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Abbreviations

SIT, Social Identity Theory; ER, emergency room; ICU, intensive care unit; HU, hemodialysis unit; OR, operation room; MMN, Macau male nurse; CMN, Mainland China male nurse.

Data Sharing Statement

The datasets used and/or analyzed during the current study are available from the first author and/or the corresponding author based on reasonable request.

Ethics Approval and Informed Consent

The research team in Macau gained ethics approval from the Research Committee of Kiang Wu Nursing College of Macau (Reference no: 2016JAN01); the research team in the Mainland gained approval from the Nursing College, Chengdu University of Traditional Chinese Medicine (https://sedrcihe.cwnu.edu.cn/info/1077/1898.htm, reference no: CJF19019). Confidentiality for personal information was assured. A written consent form was obtained from each participant before interviewing. The Participant informed consent included publication of anonymized responses.

Author Contributions

AM and JW conceived and designed the project. AM and YZ collected data. AM and JW wrote the manuscript draft. All authors contributed to data analysis, drafting or revising the article, have agreed on the journal to which the article will be submitted, gave final approval of the version to be published, and agree to be accountable for all aspects of the work.

Disclosure

The authors declare that they have no competing interests for this work. While the funding body provided financial support, it had no role in the design of the study, data collection, data analysis, and writing the manuscript.

Additional information

Funding

The Macau part of the study is funded by Foundation of Macau (No:1962/DSDSC/2016).