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Original Research

Effects on hypertensive patients’ satisfaction with information about their medication after nurses’ consultation training

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Pages 35-41 | Published online: 01 Oct 2014
 

Abstract

Background

There is a well-known problem in hypertension care with patients’ adherence to treatment. Patients who score high in answering the instrument Satisfaction with Information about Medicine Scale are reported to have greater adherence to their medication.

Aim

To explore how hypertensive patients’ satisfaction with information about their medicines was affected by nurses’ education in Motivational Interviewing.

Material and methods

The Stages of Change model and Motivational Interviewing was the theoretical base for consultation training for nurses. Nineteen nurses attended 3 days of video-recorded consultation training with simulated patients. They were updated in hypertensive medication and were trained in motivating patients to improve their self-management as well as adherence to lifestyle changes and medication. The satisfaction with information instrument identifies patients’ satisfaction with information about the action and usage of medication as well as potential problems with it. The instrument was used to assess how well the needs of individual patients for medicine information were met at baseline and 2 years after the training. The 19 trained nurses in the intervention group worked with 137 patients, and a control group of 16 nurses, who gave normal care, worked with 51 patients.

Results

There was a difference between the intervention and control group in total score (P=0.028) 2 years after the intervention. Patients in the intervention group perceived higher satisfaction with the action and usage of their medication (P=0.001) and a lower degree of potential problems with their medication (P=0.001). Patients in the control group also perceived a lower degree of potential problems with their medication (P=0.028).

Conclusion

We suggest that consultation training for nurses with the aim of motivating patients to be more self-directed in their self-care improves satisfaction with information about medication.

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Acknowledgments

This work has been supported by the Swedish Research Council (K2003-27VX-14636-01A), the Swedish Heart and Lung Foundation, Pfizer AB, the Swedish Society of Hypertension and Institute of Health and Care Sciences, The Sahlgrenska Academy, University of Gothenburg. The authors wish to thank Inger Norvinsdotter Borg for coordinating the activities on the residential courses, and all participating nurses and patients.

Author contributions

All authors made substantial contributions to conception and design, acquisition of data, or analysis and interpretation of data; took part in either drafting the article or revising it critically for important intellectual content; and gave final approval of the version to be published.

Disclosure

The authors report no conflicts of interest in this work.