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Original Research

The role of caregivers in interfacility care transitions: a qualitative study

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Pages 1443-1450 | Published online: 21 Aug 2017
 

Abstract

A qualitative design was used to explore the nature of caregiver involvement in care transitions of patients being transferred from an acute care hospital to a rehabilitation hospital. Participants included older adults (n=13), informal caregivers (n=9), and health care professionals (n=50) from inpatient orthopedic units in two academic health science centers and one orthopedic inpatient rehabilitation unit. Semistructured interviews were conducted, audio-taped, and transcribed. Directed content analysis revealed the following four themes: watching, being an active care provider, advocating, and navigating the health care system. Participants described being actively involved in the care of their family member, yet they were not actively engaged by health care professionals to be involved in the care of their family member. There is a need to reconcile the tension between the level of involvement of caregivers in the care of family members who are patients and the level of engagement throughout the care transition. By providing relevant information and authentically engaging caregivers as equal partners in the care transition, they are better able to navigate the health care system post-transfer to the rehabilitation setting and discharge to home.

Acknowledgments

This study was supported by a targeted nursing-research call from the Ontario Ministry of Health and Long-Term Care (grant 06693). LJ was supported by the St. Michael’s Hospital Volunteer Association Chair in Nursing Research.

Disclosure

The authors report no conflicts of interest in this work.