Adherence to diabetes medication among diabetic patients in the Bisha governorate of Saudi Arabia – a cross-sectional survey

Abstract

Background

Patients’ non-adherence to diabetes medication is associated with poor glycemic control and suboptimal benefits from their prescribed medication, which can lead to worsening of medical condition, development of comorbidities, reduced quality of life, elevated health care costs, and increased mortality.

Objective

This study aimed to assess medication adherence among patients with diabetes and associated factors in Bisha primary health care centers (PHCCs) in Saudi Arabia.

Patients and methods

A cross-sectional study was conducted with a sample of 375 type 1 and 2 Saudi diabetic patients attending PHCCs under the Health Affairs of the Bisha governorate. The participants were aged 18 years and above, and had been taking diabetes medications for at least 3 months. Pregnant women, patients with mental illnesses, and those who were not willing to participate were excluded. Adherence to diabetes medications was measured using the four-item Morisky Green Levine Medication Adherence Scale (MGLS). All participants completed a self-report questionnaire including sociodemographic and clinical variables. Univariate and multivariate analyses were carried out using SPSS version 22.

Results

Of all the respondents, 134 (35.7%), 161 (42.9%), and 80 (21.4%), patients had high (MGLS score 0), intermediate (MGLS score 1 or 2), and low adherence (MGLS score ≥3), respectively. Factors associated with the level of adherence in univariate analysis were occupational status (P=0.037), current medication (P<0.001), glycated hemoglobin (A1c) (P<0.001), and number of associated comorbidities (P<0.001). In multivariable analyses, A1c <7 (P<0.001) and no associated comorbidities (P<0.003) variables remained significantly associated with adherence.

Conclusion

The level of adherence to medication in diabetes mellitus patients in the Bisha PHCCs was found to be suboptimal. The findings point toward the need for better management of primary health care providers’ approaches to individual patients, by taking into account their medication adherence levels. Better identification of patients’ level of adherence remains essential for successful diabetes treatment.

Keywords:

• diabetes mellitus
• medication adherence
• patients with diabetes
• A1c
• Bisha
• Saudi Arabia

View correction statement:

Adherence to diabetes medication among diabetic patients in the Bisha governorate of Saudi Arabia – a cross-sectional survey [Corrigendum]

Introduction

Diabetes mellitus (DM), the most common disorder of the endocrine system, is a growing worldwide epidemic with the number of people with diabetes rising from 108 million in 1980 to 422 million in 2014.¹ Chronic hyperglycemia and other metabolic disturbances of DM lead to potential long-term complications including cardiovascular diseases, retinopathy, nephropathy, neuropathy, and diabetic foot disorders.^2,3 Diabetes can be managed well by adherence to prescribed oral hypoglycemic agents (OHAs) and/or insulin. The glycated hemoglobin (A1c) test measures the average blood glucose of patients for the previous 2–3 months and has strong predictive value for diabetes complications. To reduce the risk of long-term complications of diabetes, a reasonable A1c goal for non-pregnant adults is <7%.⁴

The Middle East has seen some of the highest growth in the amount of DM sufferers worldwide; five out of the top ten nations with the highest diabetes occurrence are in the Middle East, and trends estimate that the region will show a disease growth of more than 90% by 2030.^5,6 In Saudi Arabia, there has been an 8% rise in the prevalence of DM over the past 10 years and currently, approximately 25% of Saudi residents are diabetic.⁷

The WHO defines adherence for long-term treatment as “the extent to which a person’s behaviour – taking medication, following a diet, and/or executing lifestyle changes, corresponds with agreed recommendations from a health care provider”.^8,9 According to the WHO report, the average adherence to long-term therapy for chronic diseases in developed countries is approximately 50%, and in developing countries the adherence rate is even lower. The report illustrated that the range of adherence for medicines is 31%–71% and much lower for lifestyle instructions, even with the availability of up-to-date and effective methods of treatment.⁹ As a result, poor medication adherence leads to worsening of the disease and increased mortality, and imposes a significant financial burden on both the individual patient and the health care system. Globally, diabetes accounts for 11% of total health care expenditure in 2011. In 2017, the total estimated cost of diabetes in the US was ≥327 billion.¹⁰ In Saudi Arabia, the national health care burden from DM reached ≥0.9 billion in 2010, and this number is projected to exceed ≥6.5 billion by 2020.¹¹ Actually, between 33% and 69% of all medication-related hospital admissions in the US are due to poor medication adherence, at a cost ranging from ≥100–≥300 annually.^8,12,13 Balkrishan et al observed that each 10% increase in adherence among diabetes patients was associated with an 8.6%–28.9% decrease in total annual health care costs.¹⁴ Recently, Egede et al found, in a longitudinal 4-year study of more than 700,000 veterans with type 2 DM, that non-adherent patients can have annual inpatient costs 41% higher compared to adherent patients, and assumed that significant costs could be avoided by improving adherence.¹⁵

At present, there is no gold standard method of measuring medication adherence.¹⁶ Adherence rates for patients with diabetes range from 65%–85% for OHAs and 60%–80% for insulin.¹⁷ Studies have suggested that the acceptable cutoff point for adherence rate is 80% or higher.^16,18,19 Among the many methods of evaluating medication adherence, patients’ self-reporting measures remain the most common approach.^16,20,21 The four-item Morisky Green Levine Medication Adherence Scale (MGLS) ranks the degree of adherence. The MGLS is also known as Medication Adherence Questionnaire and Morisky Scale. This scale has a number of advantages over other patient self-reporting instruments such as being a short scale, the quickest to administer, the easiest to score, it identifies barriers to non-adherence, it has widespread use in different diseases, and it is the most adaptable across populations, resulting in less response burden.^16,22 As the MGLS has been validated in the broadest range of diseases including for patients with low literacy, it is the most widely used scale for research.^20–22

Bisha is a governorate in the south-western Saudi Arabian region called Aseer. Bisha Health Affairs provides health care services in both rural and urban areas. By 2017, the population had increased to exceed 300,000 people with approximately 14,000 diabetes patients registered in primary health care centers (PHCCs).^23,24 There has been no previous study on the prevalence of adherence of DM patients in the governorate. Therefore, this study was undertaken with the goal of assessing the medication adherence and determining factors linked to non-adherence among diabetes patients in PHCCs of the Health Affairs of Bisha governorate.

Patients and methods

Study design and setting

This study was performed within a 4-month period, starting from August 2017, among diabetes patients in six sectors of Bisha Health Affairs PHCCs. The study adopted a cross-sectional research design using a self-report survey method for data collection.

Participants

Sampling was conducted for the selection of patients with diabetes. Saudi female and male patients aged ≥18 years who had either type 1 or type 2 DM were included. To be included in the study, participants with diagnosed diabetes needed to be on drug treatment rather than diet control alone, for at least 3 months at the time of enrollment. However, pregnant women, patients with mental illnesses, and those unwilling to participate were excluded. Furthermore, terminally ill patients were not enrolled in this research.

Data collection

In this cross-sectional survey, the questionnaires were distributed to the participants through a self-administered method during their attendance at the PHCCs. For 136 illiterate participants, the survey was filled-out by their relatives. All participants completed a self-report questionnaire based on study variables including sociodemographic characteristics (nationality, gender, age, residence, marital status, education level, and occupational status) and clinical profile (disease type, disease duration, current medications, recent A1c result, and other comorbidities if present).

The MGLS was used to assess patient adherence to diabetic medications with permission from the scale owner. The composite four items in this adherence scale were: “Q1: Do you ever forget to take your diabetic medication?”; “Q2: Do you ever have problems remembering to take your diabetic medication?”; “Q3: When you feel better, do you sometimes stop taking your diabetic medication?”; and “Q4: Sometimes if you feel worse when you take your diabetic medication, do you stop taking it?”.²¹ The validated Arabic version of the MGLS was obtained with permission for use in this study.²⁵ On the other hand, the availability of the most recent A1c (not older than 3 months) was documented by patients in the questionnaire or by referring to the last reading of the laboratory results from patients’ medical records. Sometimes at follow-up visits, patients brought A1c results performed in private laboratories or other hospitals which were documented before the collection of surveys by the researchers.

Assessment of adherence

Assessment of adherence to diabetic medications was based on patients’ self-reported recall of using diabetic medications over the previous 2 weeks using MGLS. The degree of adherence was determined according to the MGLS resulting from the counting of all “yes” answers. In this scale, scores gained from the MGLS ranged from 0–4 and each of the four items was in a (yes/no) format. One point was scored for each positive response, 1 point was given for a “yes” answer, and 0 points were given for a “no” answer. So, the lower the score, the more adherence, since the four questions were negatively coded items. A score of 0 indicated high adherence; a score of 1 or 2 illustrated intermediate adherence; and a score of 3 or 4 indicated low adherence.^20,21,25

On the other hand, according to the American Diabetes Association guidelines, the standard A1c goal for adults is less than 7.0%. However, this can differ according to individual circumstances. In this study, patients were categorized into two glycemic control groups: good control (A1c <7%) and poor control (A1c ≥7%).^4,26

Statistical analysis

The data were entered into a computer for analysis using SPSS (IBM Corporation, Armonk, NY, USA) version 22 for Windows. Descriptive analysis was undertaken to present an overview of the findings from this study sample. Differences between groups were examined using a chi-squared test to assess the association of different sociodemographic data with adherence to diabetic medications and cross-tabulations to compare responses from different groups. A multivariable regression model was used in order to address the study objectives. A P-value less than 0.05 was taken to indicate a statistically significant association.²⁷

Ethical statement

In this study, the confidentiality of all participants was ensured. The ethical approval for conducting the study was obtained from the Institutional Review Board (IRB) of the Riyadh Elm University, formerly Riyadh Colleges of Dentistry and Pharmacy Research Centre (RCsDP), Riyadh, Saudi Arabia (approval number: RC/IRB/2016/602). The study was explained to all potential respondents, and all of the participants had provided written informed consent. The study was carried out in accordance with the tenets of the Declaration of Helsinki. Moreover, permission was also obtained from Bisha Health Affairs, Ministry of Health of Saudi Arabia, to visit PHCCs and conduct the study.

Results

A total of (n=375) subjects aged 18–40 years (21.1%), 41–59 years (43.2%), and ≥60 years (35.7%) were included in the analysis, and all participants were Saudi nationals. One hundred and ninety-six (52.3%) respondents participating in the study were male. The majority of the patients were rural residents (76.5%, n=287). Over one-third of the respondents were uneducated (36.3%, n=136). The majority of the patients were married (69.6%, n=261). A total of 27.7% (n=104) of the study population were employed. The majority (57.3%, n=215) of the patient sample was classified as having a lower middle income of 5,000–10,000 Saudi Arabian Riyal (SAR) per month. The sociodemographic variables of the participants are summarized in Table 1.

Table 1 Association between patients’ sociodemographic characteristics and adherence level to DM medication

Respondents’ characteristics	n (%) 375 (100)	Medication adherence			χ^2	P-value
		High adherence n (%)	Intermediate adherence n (%)	Low adherence n (%)
Gender					1.346	0.510
Male	196 (52.3)	74 (37.8)	84 (42.9)	38 (19.4)
Female	179 (47.7)	59 (33)	78 (43.6)	42 (23.5)
Age (years)					3.827	0.430
18–40	79 (21.1)	35 (44.3)	31 (39.2)	13 (16.5)
41–59	162 (43.2)	53 (32.7)	71 (43.8)	38 (23.5)
≥60	134 (35.7)	45 (33.6)	60 (44.8)	29 (21.6)
Residence					2.997	0.223
Rural	287 (76.5)	97 (33.8)	131 (45.6)	59 (20.6)
Urban	88 (23.5)	36 (40.9)	31 (35.2)	21 (23.9)
Education					6.260	0.618
Uneducated	136 (36.3)	44 (32.4)	63 (46.3)	29 (21.3)
Elementary	64 (17.1)	21 (32.8)	28 (43.8)	14 (23.4)
Intermediate	53 (14.1)	18 (34)	19 (35.8)	16 (30.2)
Secondary	64 (17.1)	25 (39.1)	28 (43.8)	11 (17.2)
Higher education	58 (15.5)	25 (43.1)	24 (41.4)	9 (15.5)
Marital status					5.139	0.526
Single	42 (11.2)	17 (40.5)	18 (42.9)	7 (16.7)
Married	261 (69.6)	95 (36.4)	107 (41)	59 (22.6)
Divorced	25 (6.7)	7 (28)	11 (44)	7 (28)
Widowed	47 (12.5)	14 (29.8)	26 (55.3)	7 (14.9)
Occupational status					13.390	0.037*
Student	27 (7.2)	14 (51.9)	7 (25.9)	6 (22.2)
Employed	104 (27.7)	46 (44.2)	40 (38.5)	18 (17.3)
Retired	79 (21.1)	25 (31.6)	32 (40.5)	22 (27.8)
Unemployed	165 (44)	48 (29.1)	83 (50.3)	34 (20.6)
Family income (SAR/month)					6.553	0.364
<5,000	101 (26.9)	29 (28.7)	50 (49.5)	22 (21.8)
5,000–10,000	215 (57.3)	81 (37.7)	91 (42.3)	43 (20)
10,001–20,000	49 (13.1)	17 (34.7)	19 (38.8)	13 (26.5)
>20,000	10 (2.7)	6 (60)	2 (20)	2 (20)

Note:

* Indicates statistical significance (P<0.05).

Abbreviations: DM, diabetes mellitus; SAR, Saudi Arabian Riyal.

The majority of the study population was diagnosed with type 2 diabetes (80%, n=300) and 80.5% (n=302) had both types of DM for ≥5 years. Approximately half of the patients were being treated with only OHAs (55.2%, n=207). In addition, in just over half of the respondents (51.7%, n=184) A1c was 7%–8%, and the majority had poor control of A1c ≥7% (68%, n=255). One hundred and sixty-four (43.7%) patients reported no associated comorbidities. The clinical variables of the participants are shown in Table 2.

Table 2 Association between clinical variables and medication adherence

Clinical variables	n (%) 375 (100)	Medication adherence			χ^2	P-value
		High adherence n (%)	Intermediate adherence n (%)	Low adherence n (%)
Type of diabetes					4.686	0.096
Type 1	75 (20)	34 (45.3)	25 (33.3)	16 (21.3)
Type 2	300 (80)	99 (33)	137 (45.7)	64 (21.3)
Disease duration					9.126	0.058
⩽5 years	73 (19.5)	35 (47.9)	26 (35.6)	12 (16.4)
5–10 years	162 (43.2)	59 (36.4)	71 (43.8)	32 (19.8)
⩾10 years	140 (37.3)	39 (27.9)	65 (46.4)	36 (25.7)
Current medication					21.941	⩽0.001*
OHA only	207 (55.2)	79 (38.2)	100 (48.3)	28 (13.5)
OHA + insulin	93 (24.8)	23 (24.7)	39 (41.9)	31 (33.3)
Insulin only	75 (20)	31 (41.3)	23 (30.7)	21 (28.0)
A1c %					80.475	⩽0.001*
⩽7	119 (31.7)	71 (59.7)	47 (39.5)	1 (0.8)
7–8	184 (51.7)	56 (28.9)	89 (45.9)	49 (25.3)
⩾8	62 (16.5)	6 (9.7)	26 (41.9)	30 (48.4)
Number of associated comorbidities					27.205	⩽0.001*
None	164 (43.7)	78 (47.6)	59 (36.0)	27 (16.5)
1	143 (38.1)	42 (29.4)	67 (46.9)	34 (23.8)
2	48 (12.8)	11 (22.9)	25 (52.1)	12 (25)
3	16 (4.3)	2 (12.5)	10 (62.5)	4 (25)
≥4	4 (1.1)	0 (0)	1 (25)	3 (75)

Note:

* Indicates statistical significance (P<0.05).

Abbreviations: A1c, glycated hemoglobin; OHA, oral hypoglycemic agent.

The responses to the questions of the MGLS are presented in Table 3. The majority of participants reported that they often forgot to take their diabetic medicine (54.4%, n=204). Approximately two-thirds reported that they were not careless when taking their prescribed medications (65.9%, n=247). Approximately three-quarters of the patients reported that they did not stop taking their DM medicine when they felt better (75.5%, n=283) or felt worse (75.7%, n=284).

Table 3 Patients’ self-reported adherence to diabetic medications according to the MGLS

Item no	Questions		Frequency (n)	Percentage
Q1	Do you ever forget to take your diabetic medication?*	Yes	204	54.4
		No	171	45.6
Q2	Are you careless at times about taking your diabetic medication?*	Yes	128	34.1
		No	247	65.9
Q3	When you feel better, do you sometimes stop taking your diabetic medication?*	Yes	92	24.5
		No	283	75.5
Q4	Sometimes if you feel worse when you take your diabetic medication, do you stop taking it?*	Yes	91	24.3
		No	284	75.7

Note:

* Negatively worded question.

Abbreviation: MGLS, Morisky Green Levine Medication Adherence Scale.

One hundred and thirty-four (35.7%) respondents had an MGLS score =0, followed by 21.6% (n=81) scoring 1, 21.3% (n=80) had a score of 2, 12.5% (n=47) scored 3, and 8.9% (n=33) scored 4. The distribution of MGLS scores is presented in Figure 1. In addition, 161 (42.9%) respondents were considered to have intermediate adherence to DM medication, followed by 35.7% (n=134) with a high level of adherence and 21.4% (n=80) with a low level of adherence. The scored numbers and proportions of DM patients in each MGLS category are illustrated in Figure 2.

Figure 1 The frequency and percentages of respondents according to MGLS score.

Abbreviation: MGLS, Morisky Green Levine Medication Adherence Scale.

Figure 2 The frequency and percentage of patients in each MGLS category.

Abbreviation: MGLS, Morisky Green Levine Medication Adherence Scale.

In Table 1, except for occupation status, there was no difference in sociodemographic characteristics by level of adherence. The chi-squared test showed statistical significance only with occupational status. It found that occupational status was significantly associated with a high level of adherence (χ²=13.39; P=0.037). Other sociodemographic factors like gender, age, residence, education, marital status, and family income were not significantly associated with high adherence. However, the multivariate analysis results in Table 4 show no statistically significant difference between medication adherence among employed patients and others (student, retired, unemployed).

Table 4 Multivariable analysis of the association between adherence level and sociodemographic and clinical factors among patients with diabetes

Variables	Estimate	SE	P-value
Gender
Female vs male	0.003	0.005	0.511
Age (years)
<60 vs ≥60	−0.005	0.006	0.401
Residence
Rural vs urban	0.079	0.056	0.161
Education
Uneducated vs other	−0.094	0.061	0.125
Marital status
Single/widow/divorced vs married	0.019	0.056	0.728
Occupation status
Employed vs other	−0.087	0.061	0.150
Family income
Low vs lower-middle/upper-middle/high	0.048	0.054	0.368
Type of disease
Type 1 vs type 2	−0.135	0.082	0.103
Disease duration
<5 vs ≥5	−0.078	0.062	0.210
Current medication
OHA + insulin vs OHA	−0.096	0.078	0.217
OHA + insulin/insulin vs OHA	0.055	0.08	0.491
Insulin vs OHA	0.104	0.08	0.213
Insulin vs OHA + insulin/OHA	0.003	0.104	0.972
A1c %
<7 vs ≥7	−0.328	0.051	<0.0001*
Associated comorbidities
None vs ≥1	−0.203	0.06	0.0037*
≥2 vs 1	−0.101	0.067	0.134

Note:

* Indicates statistical significance (P<0.05).

Abbreviations: A1c, glycated hemoglobin; OHA, oral hypoglycemic agent; SE, standard error.

As shown in Table 2, the chi-squared test and two-way cross-tabulation indicated statistical significance with the current medication section (χ²=21.941; P<0.001). In addition, the study displayed a statistically significant association between level of adherence to DM medication and A1c (χ²=80.475; P<0.001) and associated comorbidities (χ²=27.205; P<0.001).

Table 4 presents the results of the multivariate logistic regression model showing variables significantly associated with medication adherence. As shown in the table, a high level of adherence to diabetic medications was significantly associated with A1c <7 (P<0.001) as well as no associated comorbidities (P=0.003) compared to the intermediate or low adherence to diabetic medications. Respondents with A1c <7 were more likely to have high adherence, and A1c ≥7 had a low level. Respondents with no associated comorbidities were considered to have a high level of adherence, those with ≥1 associated comorbidities had poor adherence, which was found to be statistically significant. However, the result found no statistically significant association between medication adherence and sociodemographic variables such as patients who are employed and others, and clinical variables like disease duration and pharmaceutical regimen.

Discussion

The reasonable threshold for adherence rate is 80% or higher.^16,18,19 In this study, MGLS was used to evaluate medication adherence among patients with diabetes. It reported 134 (35.7%), 161 (42.9%), and 80 (21.4%) PHCC patients with DM had high, intermediate, and low adherence, respectively. The current outcome (35.7%) of good medication adherence was higher than a previous national outcome reported from Jazan (23%)²⁸ and Al Hasa (32.1%).²⁹ Globally, the research findings were suboptimal and lower than that from earlier studies in Palestine (58%),²⁵ Malaysia (47%),³⁰ and France (39%).^17,31

The reported adherence in this study among DM patients remains unsatisfactory and similar to prior findings reported from Switzerland (40%),³² Tanzania (60%),³³ Ethiopia (51.3%),³⁴ Egypt (38.9%),³⁵ and Uganda (71.2).¹⁹ Also, this suboptimal finding is in line with the outcome of a systematic review of 20 research articles published between 1966 and 2003 which focused on adherence to OHAs and insulin and correlations between adherence rates and glycemic control.³⁶ The review recorded non-adherence rates ranging from 37%–51% and showed that patients with diabetes were often non-adherent to their treatment, potentially leading to poor health outcomes. The published review data concluded that among patients with diabetes, hypertension, and dyslipidemia, only 59% had adherence rates of a medication posession ratio =80%. However, an Oman study reported an overall good patient adherence to the medication regimen (80%), higher than our finding.¹⁷ But, the sample size was small, which makes it difficult to generalize the results to the overall target population.

On the basis of occupation, the study suggested that employment was predicted to be an important factor related to high adherence. The chi-squared test showed statistical significance with occupational status. However, using the multivariate analysis, occupational status was not statistically significant. These findings are similar to results from other reviews in Jazan, Saudi Arabia,²⁸ Oman,¹⁷ and Uganda,¹⁹ where no statistically significant relationship was found between occupation status and adherence to DM treatments. To avoid controversy, further prospective studies are recommended to find out the possible contribution of occupational status to patients’ adherence.

Current medication regimen showed significant association with adherence in the univariate analysis. Patients taking insulin was a predictor of high adherence in this study. However, the significance of the association between medication regimen and adherence seen in the univariate analysis diminished in the multivariate analysis. This finding is consistent with the Jazan study which found no association between the type of treatment and medication adherence.²⁸ Even if free medicines were available through government PHCCs, the insignificant association could be attributed to many factors. This finding could be an indication of ineffective communication between patients and health care professionals and inadequate knowledge of the disease medications or awareness of its complications.

Generally, the number of drugs taken by patients was dependent on DM severity and associated comorbidities. Therefore, a patient with regimen complexity could pose a challenge to continued adherence to all prescribed medications. A previous study demonstrated reduced adherence in participants with several comorbidities due to multiple medications.⁸ So, patients with diabetes with comorbidities generally have more drugs of different pharmacological classes. This complex treatment regimen could be a factor that contributes toward non-adherence, as people tend to forget to take their medications when they are exhausted from work. In our study, patients with no associated comorbidities were found to have a statistically significant association with high adherence. This finding was similar to a Malaysian study that indicated that presence of comorbidities was associated with poor adherence to antidiabetic treatment.³⁰ On the other hand, studies from Tanzania and Switzerland showed good adherence among elderly patients likely to have multiple comorbidities when more information was provided on the benefits of adherence to medications.^32,33

Adherence to diabetic medications was found to be positively associated with a decrease in A1c.^37,38 Jazan, Saudi Arabian, and French studies showed that improved adherence to DM medication was associated with better glycemic control.^28,31 These findings demonstrate that patients with poor adherence show poor glycemic control. In our study, poor glycemic control (A1c ≥7%) was reported among more than half of participants (68%). There was a statistically significant association between the MGLS categories (high, intermediate, low adherence) and A1c in the univariate analysis. Respondents with A1c <7 were more likely to have high adherence, and A1c ≥7 had a poor adherence level. These associations remained statistically significant after multivariate adjustment. The study demonstrated that good blood glucose control of A1c <7% was higher among patients with high adherence to their DM medication compared with other non-adherent counterparts. Also, patients who had poor adherence (intermediate and low level) were found to have significantly higher glycemic control values (A1c ≥7%).

There is no gold standard method to evaluate medication-taking behavior.^16,30 Studies have stated that adopting a valid scale such as the MGLS to measure adherence level is correct because the sensitivity and specificity are over 70%.^25,39 The current study has a number of limitations. First, the use of a self-report method to evaluate patient adherence can lead to overestimation of adherence.^16,40 The adherence data were based on participants’ recall, and so the real and true prevalence of adherence could be less than the presented results in this research. Patients might have difficulties remembering their habits and medication-taking behaviors, but this impact was diminished by asking participants to remember within the prior 2-week period.^8,25 Second, selection bias might have occurred since participants who attend PHCCs typically care more about their health. Third, the relationship between patients and their health care providers, affecting their level of adherence to DM medication, was not included in this study. As a result, a good physician–patient relationship could be associated with better medication adherence and high patient satisfaction. On the other hand, the main strengths of this study are that there have been no previously published studies evaluating medication adherence among Saudi DM patients in the Bisha governorate. Also, gender representativeness in the study sample was observed. Finally, glycemic control data (A1c) were obtained to assist in linking adherence to glycemic control.

Conclusion

This study showed that the level of adherence to DM medications among patients attending PHCCs of Bisha governorate was suboptimal. Even when free medicines were available with a high level of health care access through government PHCCs, our study demonstrated poor adherence. Variations were observed between high, intermediate, and low adherence level regarding occupational status, current medication, A1c level, and number of comorbidities. Using multivariate analysis, two factors associated with high adherence to diabetic medications were A1c and patients with no associated comorbidities, and these were statistically significant. The findings point toward the need for better management of primary health care providers’ approach to individual patients by taking into account their medication adherence levels. Better identification of patients’ level of adherence remains essential for successful diabetes treatment. Our recommendations for future work is to use a combination of other methods of evaluating diabetes medication adherence to confirm the results of the tool’s findings. Also, further research is recommended to include other factors that could influence adherence, such as patient–health care provider communication. Moreover, it is recommended that PHCCs use a validated medication adherence measure for all patients as part of their care plan, to identify patients who are non-adherent.

Acknowledgments

The authors would like to express their deepest gratitude to Bisha Health Affairs, Ministry of Health, for permission to conduct this research. Our appreciation also extends to all members of the Public Health Administration and PHCCs of Bisha governorate for their support and cooperation.

Disclosure

The authors report no conflicts of interest in this work.