Dear editor
We read with great interest the recent study by Ślusarz et alCitation1 published in the Patient Preference and Adherence journal. The nurse has a key role in caring for the human being in a comprehensive and holistic manner, providing a systematic assistance in promotion, prevention, protection, and rehabilitation of patients.Citation2 Patient satisfaction about the care provided by the nursing staff is an important aspect to evaluate the quality of care and contributes in the improvement of treatment processes.Citation3,Citation4 In the study by Ślusarz et alCitation1 the importance of evaluation of nursing care and its influence on the quality of care were emphasized.
A strong point of the paper is the instrument used to evaluate the patient expectations with respect to the service provided by the staff in several areas, which helps in identifying the areas of strengths and weaknesses of the quality of care. However, despite the questionnaire covers five areas, it is unspecific to assess the quality of nursing care. We believe that future studies are necessary to evaluate the quality of nursing care especially in the special population with neurosurgical diseases, and to identify the factors that influence the quality of assistance.Citation3–Citation5 An important consideration that should be mentioned in this study about evaluation of nursing care is hospital work context. In some health institutions, the nursing team may need to work in both professional administrative services and nursing care.Citation6 Hence, it is important for the authors to report whether the nursing teams perform exclusive roles in patients assistance alone or in administrative functions also.
Other important points of concern are that the authors do not mention details about sample size calculation and distribution of the sample in different institutions, which could ensure higher degrees of internal and external validity. The authors have presented results from a multicenter medical service-quality project executed by four university medical centers. Hence, information about distribution of the sample could enable comparison of the responses of patients regarding the evaluation of nursing care between different institutions, including number of patients and systematization of care provided by the nursing teams. These are some questions; however, these do not exclude the relevance of the results of this interesting paper.
Disclosure
The authors report no conflicts of interest in this work.
Dear editor
On behalf of all the authors for our publication, I would like to thank Rita Cassia Vieira, Manoel Jacobsen Teixeira, and Wellingson Silva Paiva for the interest in problematic aspects of the quality of nursing care.Citation1 I believe that the commentary was made by doctors and I am glad that our work has interested those in the area of nursing care.
The commentary and questions from the authors of the letter are wholly appropriate in the issue addressing the need to specify the research tool – especially to specify the neurosurgical wards and assess the comparability of the results with other entities that ensure health care of patients after neurosurgical operations in a distant period, ie, Welfare and Nursing Homes or Long Term Care Homes.
Unfortunately, the aim of the research was only to assess the selected areas of nursing quality, with the focus on the satisfaction/evaluation of performed tasks in particular wards. That is the reason why only the sample of Anonymous Questionnaire – Patient’s Satisfaction (QPS) was presented in the study.
The tool (QPS) serves to assess care in health care units (wards) and that was the aim of the authors – the assessment of one aspect – referring to nursing care. There is no way to compare those results with other entities providing health care of neurosurgical patients such as those in Welfare and Nursing Homes or Long Term Care Homes due to a different specificity of the functioning of these entities.
Of course, we also have the results from the other areas at our disposal. They include the assessment of doctors – neurosurgeons by patients. However, the presentation of these results would go beyond the scope of the study.
Disclosure
The authors report no conflicts of interest in this communication.
Reference
- ŚlusarzRBiercewiczMBarczykowskaEHaorBGłowackaMAssessment of selected quality fields of nursing care in neurosurgical wards: a prospective study of 530 people – multicenter studiesPatient Prefer Adherence201481113112125170257