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Original Research

Analysis of spontaneous inquiries about suspected adverse drug reactions posted by the general public on the electronic Japanese bulletin board “Yahoo! Japan Chiebukuro”

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Pages 511-521 | Published online: 08 Apr 2016
 

Abstract

Purpose

Spontaneous inquiries about the development of adverse drug reactions (ADRs) to medicines can be extracted based on the questions posted by the general public on the electronic Japanese bulletin board “Yahoo! Japan Chiebukuro”. Our aim was to clarify the characteristics related to people’s descriptions of suspected ADRs and determine the reasons for submitting a spontaneous inquiry.

Methods

Fifty brand names of medicines used for inquiry extraction were chosen by selecting 35 pharmaceutical products, based on the generic names that had the highest sales in Japan. Questions containing both the brand name of one of these medicines and the term “Fukusayō” (ADR in Japanese) that were posted from July 2004 to June 2009 were extracted from the site.

Results

Among 1,419 questions extracted, 614 questions had at least one identifiable brand name of a suspected medicine, an ADR description, and the extent to which the ADR appeared to be caused by the suspected medicine(s). Among these 614 questions, 589 described in detail the symptoms/signs that the inquirers themselves or their families had experienced as ADRs. The highest number of questions was found for Paxil (525). Posts asking whether the symptoms being experienced were due to an ADR accounted for the highest number of questions. In most cases, the inquirer suspected that a single medicine led to an ADR and was seeking advice from others taking the same medicine.

Conclusion

Our examination of spontaneous inquiries showed that people have sufficient knowledge to adequately report potential ADRs in terms of their symptoms, suspected medicines, and the disease for which the medicine was used. However, they often did not describe the start time when the ADR appeared or when the suspected medicine was started.

Acknowledgments

This study was supported by a Health and Labour Sciences Research Grant (H201 in fiscal years 2009–2011) from the Ministry of Health, Labour, and Welfare (MHLW) (Principal Investigator: Professor Mayumi Mochizuki). We would like to thank the following investigators for their valuable advice: Professor Kiyoshi Kubota (Department of Pharmacoepidemiology, Graduate School of Medicine, The University of Tokyo, Tokyo, Japan), Professor Michiko Yamamoto (Education Center for Clinical Pharmacy Practice, Showa Pharmaceutical University, Tokyo, Japan), and Dr Masayuki Hashiguchi and Professor Mayumi Mochizuki (Division for Evaluation and Analysis of Drug Information, Keio University Faculty of Pharmacy, Tokyo, Japan).

Disclosure

The authors report no conflicts of interest in this work.