A Qualitative Analysis of Email Interactions of Children who use Augmentative and Alternative Communication

Abstract

The aim of this study was to introduce email as a form of interaction for a group of six children who used augmentative and alternative communication. In a 12-week exploratory study, aspects of the email messages sent were analyzed. The content of the messages was analyzed by an inductive qualitative method, and seven descriptive categories emerged. The most frequently occurring categories were Social Etiquette, Personal/Family Statistics and Personal Common Ground. The children utilized different email strategies that included use of most of the above-mentioned categories. Through the email writing practice, the children developed new social skills and increased their social participation. Email practice may be a good strategy to increase children's social networks.

Keywords:

• Blissymbolics
• Internet
• Email
• Computer
• Interaction
• Social relationships
• Augmentative and alternative communication

Notes

1. Clicker is a registered trademark of Crick Software Ltd, Crick House, Boarden Close, Moulton Park, Northampton NN3 6LF, UK.

2. Mind Express is a registered trademark of Jabbla, Victoriastraat 52, B-9000 Gent, Belgium.

3. Symbols for Windows is a registered trademark of Handicom, Oranjelaan 29, 3843 AA Harderwijk, Holland.

Declaration of interest: The authors report no conflict of interest. The authors alone are responsible for the content and writing of the paper.