Abstract
This Protocol is directed towards Health Authorities, Local Authorities, Community Health Councils, provider units and other organisations with an interest in mental distress and illness. Interventions with proven health gain potential are listed for a range of mental health problems. The main section on health gain is balanced by the following section which collates and clarifies the views of the users of mental health services. The final sections focus upon ways of driving forward a change towards a community service which uses resources as effectively as possible.