Using design to drive organizational performance and innovation in the corporate workplace: implications for interprofessional environments

Abstract

Learning and working are increasingly inseparable social processes characterized by a mix of routine and non-routine activities, which are meant to sustain an optimal balance of creative risk taking, idea exploration and development of professional mastery. Learning and working are embedded in broader social institutions such as universities, academic medical centers, professional organizations and business firms. The future of learning and working is witnessing a blurring of these institutional boundaries, and consequently, a spanning of disciplines and professions that have traditionally assimilated and oriented people around knowledge domains. Learning and working practices are increasingly less defined by bureaucratic controls and are, instead, more collaborative, fluid and interdisciplinary. One of the most tangible manifestations of this shift is in the spaces and places where learning and working activities happen and where people interact and organize. This article explores these learning and working paradigm shifts by discussing recent developments in the corporate workplace and exploring how such changes inform the future of interprofessional education.

• Case study
• collaboration
• innovation
• integration
• learning
• multi-sector
• organizations

Notes

¹The findings of our work with Google were jointly presented with Google at CoreNet conferences in Berlin in 2008 and Las Vegas in 2009.