Abstract
This paper examines a number of issues pertaining to the design, preparation and production of model video-tapes for use during communication skills training programmes. The various sources from which such video-tapes can be obtained are outlined and different methods of using them while training are reviewed. The process of modelling per se is discussed and related to a range of considerations for ensuring optimum learning from taped models. Finally, detailed advice and guidance is provided for trainers wishing to produce their own model video-tapes.