Volunteers Serving Victims of Sexual Assault

Abstract

Rape crisis volunteers who provide direct-care services to victims of sexual assault are a much-understudied group. Volunteers provide a crucial role in support of nonprofit rape crisis centers, and factors influencing their continued service are an important consideration for decision makers. In the present study, the authors examined—among volunteers providing hospital and crisis-line advocacy to victims of sexual assault—the training, service self-efficacy, social support, and experiences with victim blaming as correlates with overall satisfaction, affective commitment, and the intent to remain. Overall satisfaction and affective commitment were positively related to the intent to stay. Additionally, the perceived value of training was positively related to overall satisfaction and the intent to remain.

Keywords:

• aggression
• organizational behavior
• prosocial behavior
• violence