Abstract
Background: The purpose of this study was to determine how individuals providing reference letters framed the task and the specific attributes used to describe applicants.
Methods: Participants were letter writers (N=106) for accepted or alternate applicants. Participants received a brief anonymous survey and a return postcard to release their past letter for content analysis.
Results: Seventy-six percent of letter writers (N=81) returned a survey. Most (64%) intended to describe applicants’ positive accomplishments. According to respondents’ they were most likely to write about academic accomplishments (85%), work ethic (78%), dependability (70%) and motivation (70%). Seventy-four respondents (70%) released their letter for content analysis. Academic accomplishments (77%), motivation (41%) and leadership (41%) were the attributes most frequently mentioned in the letters.
Conclusions: Most letter writers see their role as supportive rather than evaluative. Academic accomplishments, though often mentioned, are available from other sources. Many non-cognitive attributes of most interest to admissions committees are least likely to appear in reference letters.