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Original Articles

Parent satisfaction with early parenting residential services: A telephone interview study

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Pages 64-72 | Received 26 Nov 2011, Accepted 20 Aug 2012, Published online: 17 Dec 2014
 

Abstract

Early parenting residential units provide a child and family health support and education service for parents experiencing parenting difficulties. An ongoing concern of nursing staff and management is whether the parenting knowledge and skills gained are translated into sustainable parenting practices after discharge. This paper explores the response to a post discharge telephone interview about parents’ experience of nursing care during their residential stay and their parenting experience since discharge. A descriptive qualitative approach identified four themes in the parents’ responses: greater confidence, greater knowledge about their babies, changing expectations of parenting and their infants, and sustainability of parenting skills.

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