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Original Article

Consumer values versus perceived product attributes: Relationships among items from the MVS, PRS, and PERVAL scales

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Pages 89-101 | Received 12 Mar 2009, Accepted 04 May 2010, Published online: 08 Jun 2010

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Ivan K. W. Lai. (2014) The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong–Style Tea Restaurants. Cornell Hospitality Quarterly 56:1, pages 118-138.
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