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Masayuki Yoshida, Mikihiro Sato, Anthony D. Pizzo & Rieko Kuramasu. (2023) The evolution of psychological involvement and customer loyalty: a longitudinal analysis of fitness facility members. Sport Management Review 26:5, pages 744-765.
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Olga Polyakova & Girish Ramchandani. (2023) Perceived service quality among regular users of gyms in public sports centres in the UK. Managing Sport and Leisure 28:1, pages 35-54.
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Nicole S. Vowles, Clayton L. Daughtrey & Mick Jackowski. (2022) Determinants of ongoing participation in a masters-level sport: the impact of internal attributes and experiences with the organization. Managing Sport and Leisure 0:0, pages 1-19.
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Rasmus K. Storm & Benjamin Ove Riise Hansen. (2021) Commercial fitness centres in Denmark: a study on development, determinants of provision and substitution effects. Annals of Leisure Research 24:4, pages 468-491.
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Jerónimo García-Fernández, Pablo Gálvez-Ruiz, Antonio Jesús Sánchez-Oliver, Jesús Fernández-Gavira, Brenda G. Pitts & Moisés Grimaldi-Puyana. (2020) An analysis of new social fitness activities: loyalty in female and male CrossFit users. Sport in Society 23:2, pages 204-221.
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Iván Clavel San Emeterio, Jorge García-Unanue, Eliseo Iglesias-Soler, Jose Luis Felipe & Leonor Gallardo. (2019) Prediction of abandonment in Spanish fitness centres. European Journal of Sport Science 19:2, pages 217-224.
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Elsa Regina Monteiro Vieira & João José Ferreira. (2018) Strategic framework of fitness clubs based on quality dimensions: the blue ocean strategy approach. Total Quality Management & Business Excellence 29:13-14, pages 1648-1667.
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Mary James R. Fisher, Lisbeth A. Berbary & Katie E. Misener. (2018) Narratives of Negotiation and Transformation: Women's Experiences within a Mixed-Gendered Gym. Leisure Sciences 40:6, pages 477-493.
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Jerónimo García-Fernández, Pablo Gálvez-Ruíz, Jesús Fernández-Gavira, Luisa Vélez-Colón, Brenda Pitts & Ainara Bernal-García. (2018) The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers. Sport Management Review 21:3, pages 250-262.
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Jerónimo García-Fernández, Pablo Gálvez-Ruiz, Luisa Vélez-Colon, Jaime Ortega-Gutiérrez & Jesús Fernández-Gavira. (2018) Exploring fitness centre consumer loyalty: differences of non-profit and low-cost business models in Spain. Economic Research-Ekonomska Istraživanja 31:1, pages 1042-1058.
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Yanni Afthinos, Nicholas D. Theodorakis & Gary Howat. (2017) How do perceptions of other customers affect satisfaction and loyalty in public aquatic centres?. Managing Sport and Leisure 22:6, pages 428-441.
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Iván Clavel San Emeterio, Eliseo Iglesias-Soler, Leonor Gallardo, Sergio Rodriguez-Cañamero & Jorge García-Unanue. (2016) A prediction model of retention in a Spanish fitness centre. Managing Sport and Leisure 21:5, pages 300-318.
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Gonçalo Costa, Elsa Pereira, Rute Martins & Margarida Mascarenhas. The Importance of Perceived Quality for Golf Course Member Satisfaction and Loyalty in Tourism Deprivation Times. Journal of Global Sport Management 0:0, pages 1-19.
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Carleigh Yeomans, Adam Karg & Jeremy Nguyen. Who churns from fitness centres? Evidence from behavioural and attitudinal segmentation. Managing Sport and Leisure 0:0, pages 1-17.
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Carleigh Yeomans, Adam Karg, Jeremy Nguyen & Heath McDonald. Exploring the interplay between attitudinal and behavioural determinants of fitness centre member retention. Managing Sport and Leisure 0:0, pages 1-20.
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Kenneth Shiu Pong Ng, Yan Feng, Ivan Ka Wai Lai & Lois Zi-Yu Yang. (2024) How customer knowledge management helps retain fitness club members: a mediating effect of relationship quality. International Journal of Sports Marketing and Sponsorship 25:2, pages 360-381.
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Pablo Gálvez-Ruiz, Ferran Calabuig, Moisés Grimaldi-Puyana, María Huertas González-Serrano & Jerónimo García-Fernández. (2023) The effect of perceived quality and customer engagement on the loyalty of users of Spanish fitness centres. Academia Revista Latinoamericana de Administración 36:4, pages 445-462.
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Katerina Paschalidou, Efi Tsitskari, Kostas Alexandris, Thomas Karagiorgos & Dionisios Filippou. (2023) Segmenting Fitness Center Customers: Leveraging Perceived Ethicality for Enhanced Loyalty, Trust, and Word-of-Mouth Communication. Sustainability 15:22, pages 16131.
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Monika Piątkowska. (2023) Do perceived value and satisfaction affect customers’ behavioural intentions? A case study of Polish squash clubs. Journal of Marketing and Consumer Behaviour in Emerging Markets 2023:2(17), pages 17-31.
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Ye Hoon Lee. (2023) Understanding Emotional Labor Dynamics in Participant Sport Service: A Conceptual Framework. Behavioral Sciences 13:9, pages 771.
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Yoshiki B. Kurata, Ardvin Kester S. Ong, Alyssa Laraine M. Cunanan, Alwin G. Lumbres, Kyle Gericho M. Palomares, Christine Denise A. Vargas & Abiel M. Badillo. (2023) Perceived Behavior Analysis to Boost Physical Fitness and Lifestyle Wellness for Sustainability among Gen Z Filipinos. Sustainability 15:18, pages 13546.
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Ana-María Magaz-González, César Sahelices-Pinto, Cristina Mendaña-Cuervo & Marta García-Tascón. (2023) Experienced vs. Novice Participants Perception of Overall Quality and Intention to Join in Future Sport Trials: Case European Duathlon Championship. European Journal of Investigation in Health, Psychology and Education 13:8, pages 1395-1410.
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García-Pascual Fernando, Parra-Camacho David & Aguado-Berenguer Sergio. (2023) Effect of service experience, engagement and satisfaction on the future intentions of customers of a sports services. Heliyon 9:7, pages e17850.
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Fernando García-Pascual, David Parra-Camacho & Gabriel Martínez Rico. (2023) Customer Experience in Sports Centres: Adaptation and Validation of a Measurement Scale. Sustainability 15:7, pages 5954.
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Davi Sofyan, Yudha Munajat Saputra, Juntika Nurihsan, Nurlan Kusmaedi & Khairul Hafezad Abdullah. (2022) Stance of Sports and Fitness: A Scientometric Review. Physical Education Theory and Methodology 22:4, pages 596-607.
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Kathrin Kölbl, Cornelia Blank, Wolfgang Schobersberger & Mike Peters. (2022) Increasing the willingness to stay – a novel and comprehensive member satisfaction index (MSI) model tested in a leading German tennis club. The TQM Journal.
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Ardvin Kester S. Ong, Yogi Tri Prasetyo, Godwin M. Bagon, Christian Hope S. Dadulo, Nathaniel O. Hortillosa, Morrissey A. Mercado, Thanatorn Chuenyindee, Reny Nadlifatin & Satria Fadil Persada. (2022) Investigating Factors Affecting Behavioral Intention among Gym-Goers to Visit Fitness Centers during the COVID-19 Pandemic: Integrating Physical Activity Maintenance Theory and Social Cognitive Theory. Sustainability 14:19, pages 12020.
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Fong-Jia Wang, Chia-Huei Hsiao & Tao-Tien Hsiung. (2022) Marketing strategies of the female-only gym industry: A case-based industry perspective. Frontiers in Psychology 13.
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Sangchul Park, Shinhyoung Lee & Hyun-Woo Lee. (2022) Competence inference from muscle: how and when trainers' muscle mass impacts service purchase of personal fitness training. International Journal of Sports Marketing and Sponsorship 23:4, pages 804-822.
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Min Liu, Dawei Yu, Baoxia Chen, Zhusheng Wu, Zichao Chen, Yuanfang Pan, Shiying Gao, Zexia Jia, Shanshan Li & Yong Jiang. (2022) Satisfaction Levels of Young Urban Residents With Public Sports Services in China During the COVID-19 Epidemic. Frontiers in Psychology 13.
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Manel Valcarce-Torrente, Vicente Javaloyes, Leonor Gallardo, Jerónimo García-Fernández & Antoni Planas-Anzano. (2021) Influence of Fitness Apps on Sports Habits, Satisfaction, and Intentions to Stay in Fitness Center Users: An Experimental Study. International Journal of Environmental Research and Public Health 18:19, pages 10393.
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