Citations (7)
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Kwanghun Chung & Daiki Min. (2014) Staffing a service system with appointment-based customer arrivals. Journal of the Operational Research Society 65:10, pages 1533-1543.
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Marion R. Reynolds$suffix/text()$suffix/text(), Jianying Lou, Jaeheon Lee & Sai Wang. (2013) The Design of GLR Control Charts for Monitoring the Process Mean and Variance. Journal of Quality Technology 45:1, pages 34-60.
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Articles from other publishers (5)
Meltem Kiygi-Calli, Marcel Weverbergh & Philip Hans Franses. (2021) Forecasting time-varying arrivals: Impact of direct response advertising on call center performance. Journal of Business Research 131, pages 227-240.
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Marta Santos, Manuel Cabral Morais & António Pacheco. (2018) Comparing Short-Memory Charts to Monitor the Traffic Intensity of Single Server Queues. Stochastics and Quality Control 33:1, pages 1-21.
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Mieke Defraeye & Inneke Van Nieuwenhuyse. (2016) Staffing and scheduling under nonstationary demand for service: A literature review. Omega 58, pages 4-25.
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Ira Gerhardt & Barry L. Nelson. (2009) Transforming Renewal Processes for Simulation of Nonstationary Arrival Processes. INFORMS Journal on Computing 21:4, pages 630-640.
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Raik Stolletz. (2008) Approximation of the non-stationary M(t)/M(t)/c(t)-queue using stationary queueing models: The stationary backlog-carryover approach. European Journal of Operational Research 190:2, pages 478-493.
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