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Theoretical Paper

A flexible extended warranty and related optimal strategies

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Pages 1612-1620 | Received 01 Jul 2005, Accepted 01 Sep 2006, Published online: 21 Dec 2017

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (8)

Jagan Jacob. (2023) Designing price-service menus in a product-service system. International Journal of Systems Science: Operations & Logistics 10:1.
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Xingzheng Ai, Xiaojing Li, Chen Zheng & Haojia He. (2023) Channel coordination with extended warranty when retailers compete. Journal of the Operational Research Society 74:3, pages 826-839.
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Liying Wang, Yu Shuang Song & Zhaona Pei. (2022) Optimal condition-based warranty policy for multi-state products with three guarantees service. Quality Technology & Quantitative Management 19:4, pages 473-489.
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Xin Wang & Zhi-Sheng Ye. (2021) Design of customized two-dimensional extended warranties considering use rate and heterogeneity. IISE Transactions 53:3, pages 341-351.
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Liying Wang, Yanmei Yang, Huihui Zhu & Guoxin Liu. (2020) Optimal condition-based renewable warranty policy for products with three-stage failure process. Quality Technology & Quantitative Management 17:2, pages 216-233.
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Clay Koschnick & Joseph C. Hartman. (2020) Using performance-based warranties to influence consumer purchase decisions. The Engineering Economist 65:1, pages 1-26.
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Na Tao & Sheng Zhang. (2015) The optimal extended warranty length of durable-goods-based preventive maintenance behaviour. Systems Science & Control Engineering 3:1, pages 472-477.
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Articles from other publishers (48)

Lianmin Zhang, Lei Guan, Daniel Zhuoyu Long, Houcai Shen & Huajun Tang. (2020) Who is better off by selling extended warranties in the supply chain: the manufacturer, the retailer, or both?. Annals of Operations Research 328:2, pages 1557-1583.
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Xin Cui, Chi Zhou, Jing Yu & Ali Nawaz Khan. (2023) Interaction between manufacturer’s recycling strategy and e-commerce platform’s extended warranty service. Journal of Cleaner Production 399, pages 136659.
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B.P. Iskandar, N.F. Sa'idah, U.S. Pasaribu, A. Cakravastia & H. Husniah. (2022) Warranty and maintenance service contracts for repairable products. Alexandria Engineering Journal 61:12, pages 10819-10835.
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Enzhi Dong, Zhonghua Cheng, Rongcai Wang & Yuexing Zhang. (2022) Extended warranty decision model of failure dependence wind turbine system based on cost-effectiveness analysis. Open Physics 20:1, pages 616-631.
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Yeu-Shiang Huang, Jyh-Wen Ho, Jin-Wei Hung & Tzu-Liang (Bill) Tseng. (2021) A customized warranty model by considering multi-usage levels for the leasing industry. Reliability Engineering & System Safety 215, pages 107769.
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Rui Zheng, Yifan Zhou & Lei Zhang. (2021) Optimal Pricing Strategy for a Flexible Extended Warranty Policy. Optimal Pricing Strategy for a Flexible Extended Warranty Policy.
Anshu Dai, Guanzhou Wei, Dongfan Wang, Zhen He & Shuguang He. (2021) The opportunity study of PM strategy for second-hand products sold with a two-dimensional warranty. Reliability Engineering & System Safety 214, pages 107699.
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Mohsen Afsahi, Ali Husseinzadeh Kashan & Bakhtiar Ostadi. (2021) A hybrid approach for joint optimization of base and extended warranty decisions considering out-of-warranty products. Applied Mathematical Modelling 95, pages 176-199.
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Mohsen Afsahi, Ali Husseinzadeh Kashan & Bakhtiar Ostadi. (2021) A Bi-Objective Simulation-Based Optimization Approach for Optimizing Price, Warranty, and Spare Part Production Decisions Under Imperfect Repair. International Journal of Information Technology & Decision Making 20:03, pages 903-932.
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Bin Zheng, Yiwen Bian, Yanhong Sun & Husong Ding. (2018) Optimal extended warranty strategy: uniform or nonuniform pricing?. International Transactions in Operational Research 28:3, pages 1441-1464.
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Seyed Mohammad Majidi, Amin Yazdekhasti & Azade Yousefi. (2020) Bi-objective optimization of basic and extended warranty policies regarding preventive maintenance and burn-in policies: Weibull bathtub-shaped failure rate. Life Cycle Reliability and Safety Engineering 9:4, pages 359-377.
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Xiaolin Wang, Xiujie Zhao & Bin Liu. (2020) Design and pricing of extended warranty menus based on the multinomial logit choice model. European Journal of Operational Research 287:1, pages 237-250.
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Mohsen Afsahi & Mahmood Shafiee. (2020) A stochastic simulation-optimization model for base-warranty and extended-warranty decision-making of under- and out-of-warranty products. Reliability Engineering & System Safety 197, pages 106772.
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Kiran Karande & Mahesh Gopinath. (2019) Protecting brands from product failure using extended warranties. Journal of Product & Brand Management 28:7, pages 787-799.
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Yiwen Bian, Jiazheng Xie, Thomas W. Archibald & Yanhong Sun. (2019) Optimal extended warranty strategy: Offering trade-in service or not?. European Journal of Operational Research 278:1, pages 240-254.
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Du Zhao, Xumei Zhang, Tinghai Ren & Hongyong Fu. (2019) Optimal Pricing Strategies in a Product and Service Supply Chain with Extended Warranty Service Competition considering Retailer Fairness Concern. Mathematical Problems in Engineering 2019, pages 1-15.
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Xiaolei Zhang & Chun Su. (2019) Research on Pricing of Flexible Two-Dimensional Extended Warranty Considering Preventive Maintenance. Xibei Gongye Daxue Xuebao/Journal of Northwestern Polytechnical University 37:2, pages 393-400.
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Zhaomin Zhang, Zhen He & Shuguang He. (2019) A Customized Two-dimensional Warranty Menu Design for Customers with Heterogeneous Usage Rates. IFAC-PapersOnLine 52:13, pages 559-564.
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C Lestari & N Kurniati. (2018) Policy for equipment’s leasing period extension with minimum cost of maintenance. IOP Conference Series: Materials Science and Engineering 337, pages 012068.
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Nur F. Sa'idah, Andi Cakravastia, U. S. Pasaribu & Bermawi P. Iskandar. (2017) Bi-level optimization for maintenance service contracts involving three parties using genetic algorithm. Bi-level optimization for maintenance service contracts involving three parties using genetic algorithm.
Christina Aperjis & Filippo Balestrieri. (2018) Loss aversion leading to advantageous selection. Journal of Risk and Uncertainty 55:2-3, pages 203-227.
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Chun Su & Jiabin Zhao. (2017) A review for customized extended warranty policies. A review for customized extended warranty policies.
Chen Zheng & Xingzheng Ai. (2017) Coordination of a supply chain with extended warranty when retailers compete. Coordination of a supply chain with extended warranty when retailers compete.
Shabnam Rezapour, Janet K. Allen & Farrokh Mistree. (2017) Reliable flow in stochastic supply networks servicing pre- and after-sales markets. Artificial Intelligence for Engineering Design, Analysis and Manufacturing 31:2, pages 120-142.
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Yeu-Shiang Huang, Chao-Da Huang & Jyh-Wen Ho. (2017) A customized two-dimensional extended warranty with preventive maintenance. European Journal of Operational Research 257:3, pages 971-978.
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Chun Su & Xiaolin Wang. (2016) A two-stage preventive maintenance optimization model incorporating two-dimensional extended warranty. Reliability Engineering & System Safety 155, pages 169-178.
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Zhi-Sheng Ye & D.N. Pra Murthy. (2016) Warranty menu design for a two-dimensional warranty. Reliability Engineering & System Safety 155, pages 21-29.
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Yang Zhiyuan, Cheng Zhonghua & Deng Lijie. (2015) Decision Models for Adopting Extended Warranty Based on the Cost-Effectiveness Analysis. Decision Models for Adopting Extended Warranty Based on the Cost-Effectiveness Analysis.
Guillermo Gallego, Ruxian Wang, Ming Hu, Julie Ward & Jose Luis Beltran. (2015) No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior. Manufacturing & Service Operations Management 17:1, pages 87-100.
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Yan-Fei Tan, Yu-Yin Yi & Jun-Jiang Yao. (2015) Supply Chain Coordination for Strong Retailer with Extended Warranty under Network Externality. Journal of Service Science and Management 08:03, pages 393-409.
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Fidelis T. Musakwa. (2014) PRICING A MOTOR EXTENDED WARRANTY WITH LIMITED USAGE COVER. ASTIN Bulletin 45:1, pages 101-125.
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Göran Roos. 2015. The Handbook of Service Innovation. The Handbook of Service Innovation 403 435 .
Yu Cheng Han, Yong Sheng Bai, Xiao Juan Wu & Xin Yue Li. (2014) Extended Warranty Models: A Literature Review. Advanced Materials Research 1030-1032, pages 2566-2572.
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Guillermo Gallego, Ruxian Wang, Julie Ward, Ming Hu & Jose Luis Beltran. (2014) Flexible‐Duration Extended Warranties with Dynamic Reliability Learning. Production and Operations Management 23:4, pages 645-659.
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D.N.Prabhakar Murthy & Nat JackD. N. P. Murthy & Nat Jack. 2014. Extended Warranties, Maintenance Service and Lease Contracts. Extended Warranties, Maintenance Service and Lease Contracts 181 235 .
D.N.Prabhakar Murthy & Nat JackD. N. P. Murthy & Nat Jack. 2014. Extended Warranties, Maintenance Service and Lease Contracts. Extended Warranties, Maintenance Service and Lease Contracts 91 125 .
Mahmood Shafiee & Stefanka Chukova. (2013) Maintenance models in warranty: A literature review. European Journal of Operational Research 229:3, pages 561-572.
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Hisashi Kurata & Seong-Hyun Nam. (2013) After-sales service competition in a supply chain: Does uncertainty affect the conflict between profit maximization and customer satisfaction?. International Journal of Production Economics 144:1, pages 268-280.
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Ivanka Visnjic Kastalli & Bart Van Looy. (2013) Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance. Journal of Operations Management 31:4, pages 169-180.
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Kamran Shahanaghi, Rassoul Noorossana, Seyed Gholamreza Jalali-Naini & Majeed Heydari. (2013) Failure modeling and optimizing preventive maintenance strategy during two-dimensional extended warranty contracts. Engineering Failure Analysis 28, pages 90-102.
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Hairudin Abdul Majid, Lili Ayu Wulandhari, Azzurah A. Samah & Ang Jun Chin. (2012) A Framework in Determining Extended Warranty by Using Two Dimensional Delay Time Model. Advanced Materials Research 433-440, pages 2997-3002.
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Wen Liang Chang & Jyh-Horng Lin. (2012) Optimal maintenance policy and length of extended warranty within the life cycle of products. Computers & Mathematics with Applications 63:1, pages 144-150.
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Shaomin Wu & Phil Longhurst. (2011) Optimising age-replacement and extended non-renewing warranty policies in lifecycle costing. International Journal of Production Economics 130:2, pages 262-267.
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Hisashi Kurata & Seong-Hyun Nam. (2010) After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both?. International Journal of Production Economics 127:1, pages 136-146.
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Christina Aperjis & Filippo Balestrieri. (2014) Loss Aversion Leading to Advantageous Selection. SSRN Electronic Journal.
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Guillermo Gallego, Ruxian Wang, Ming Hu, Julie Ward & Jose Luis Beltran. (2014) No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior. SSRN Electronic Journal.
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Ivanka Visnjic & Bart Van Looy. (2014) Servitization: Disentangling the Impact of Service Business Model Innovation on Manufacturing Firm Performance. SSRN Electronic Journal.
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Ivanka Visnjic & Bart Van Looy. (2012) Servitization: Disentangling the Impact of Service Business Model Innovation on the Performance of Manufacturing Firms. SSRN Electronic Journal.
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