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Original Articles

A naturalistic study of railway controllers

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Pages 1370-1394 | Published online: 20 Feb 2007

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Bridie Luva & Anjum Naweed. (2022) Authority gradients between team workers in the rail environment: a critical research gap. Theoretical Issues in Ergonomics Science 23:2, pages 155-181.
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Yung-Hsiang Cheng. (2019) Railway safety climate: a study on organizational development. International Journal of Occupational Safety and Ergonomics 25:2, pages 200-216.
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D. Golightly & N. Dadashi. (2017) The characteristics of railway service disruption: implications for disruption management. Ergonomics 60:3, pages 307-320.
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NevilleA. Stanton, RichC. McIlroy, Catherine Harvey, Simon Blainey, Adrian Hickford, JohnM. Preston & Brendan Ryan. (2013) Following the cognitive work analysis train of thought: exploring the constraints of modal shift to rail transport. Ergonomics 56:3, pages 522-540.
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Yung-Hsiang Cheng & Yu-Chun Tsai. (2011) Railway-controller-perceived competence in incidents and accidents. Ergonomics 54:12, pages 1130-1146.
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LauraA. Rafferty, NevilleA. Stanton & GuyH. Walker. (2010) The famous five factors in teamwork: a case study of fratricide. Ergonomics 53:10, pages 1187-1204.
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Daan Botje, Ilona Zoer, MartijnM. Ruitenburg, MoniqueH.W. Frings-Dresen & JudithK. Sluiter. (2010) On-site observations of physical work demands of train conductors and service electricians in the Netherlands. Ergonomics 53:8, pages 1016-1023.
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David Golightly, John R. Wilson, Emma Lowe & Sarah Sharples. (2010) The role of situation awareness for understanding signalling and control in rail operations. Theoretical Issues in Ergonomics Science 11:1-2, pages 84-98.
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JohnR. Wilson, Brendan Ryan, Alex Schock, Pedro Ferreira, Stuart Smith & Julia Pitsopoulos. (2009) Understanding safety and production risks in rail engineering planning and protection. Ergonomics 52:7, pages 774-790.
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JohnR. Wilson, Jo-Roxy Vaegen-Lloyd & Carlo Caponecchia. (2009) Workshop-based methodology to understand the risks in grain export inspection and certification. Ergonomics 52:7, pages 759-773.
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DenhamL. Phipps, Dianne Parker, ElisahJ.M. Pals, GeorgeH. Meakin, Chidozie Nsoedo & PaulC.W. Beatty. (2008) Identifying violation-provoking conditions in a healthcare setting. Ergonomics 51:11, pages 1625-1642.
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NevilleA. Stanton & Christopher Baber. (2008) Modelling of human alarm handling response times: a case study of the Ladbroke Grove rail accident in the UK. Ergonomics 51:4, pages 423-440.
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Articles from other publishers (29)

Mark M. Dekker, Rolf N. van Lieshout, Robin C. Ball, Paul C. Bouman, Stefan C. Dekker, Henk A. Dijkstra, Rob M. P. Goverde, Dennis Huisman, Debabrata Panja, Alfons A. M. Schaafsma & Marjan van den Akker. (2021) A next step in disruption management: combining operations research and complexity science. Public Transport 14:1, pages 5-26.
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Sally Maynard, Karl A. Miller & Ashleigh Filtness. (2022) Keeping the service running: Examining working relationships and workload of London bus network iBus controllers. Applied Ergonomics 98, pages 103577.
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Ziyue Wang, Jingyu Zhang, Xianghong Sun & Zizheng Guo. 2021. HCI International 2021 - Posters. HCI International 2021 - Posters 528 536 .
Julia C. Lo & Sebastiaan A. Meijer. (2019) Assessing network cognition in the Dutch railway system: insights into network situation awareness and workload using social network analysis. Cognition, Technology & Work 22:1, pages 57-73.
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Anjum Naweed. (2020) Getting mixed signals: Connotations of teamwork as performance shaping factors in network controller and rail driver relationship dynamics. Applied Ergonomics 82, pages 102976.
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Chris Baber, David Golightly & Patrick Waterson. (2019) Editorial: The cybernetic return in Human Factors and Ergonomics. Applied Ergonomics 79, pages 86-90.
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Rebecca Andreasson, Anders A. Jansson & Jessica Lindblom. (2018) The coordination between train traffic controllers and train drivers: a distributed cognition perspective on railway. Cognition, Technology & Work 21:3, pages 417-443.
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Rebecca Andreasson, Anders A. Jansson & Jessica Lindblom. 2019. Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) 1737 1746 .
Catherine Dulude, Chantal Trudel, W. James King, Karen Macaulay, Jennifer Gillert, Leilla Czunyi & Sanaz Hafezi. (2018) Optimizing EMR User Experience: A Human Factors Approach to Hardware Assessment and Design for Inpatient and Emergency Units. Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care 7:1, pages 97-102.
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Ben Clegg, Richard Orme, Chris Owen & Pavel Albores. (2018) Analysis of a train-operating company's customer service system during disruptions: Conceptual requirements for gamifying frontline staff development. Journal of Rail Transport Planning & Management 8:1, pages 56-77.
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A.W. Siegel & J.M.C. Schraagen. (2017) Beyond procedures: Team reflection in a rail control centre to enhance resilience. Safety Science 91, pages 181-191.
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Ruth West, Meghan Kajihara, Max Parola, Kathryn Hays, Luke Hillard, Anne Carlew, Jeremey Deutsch, Brandon Lane, Michelle Holloway, Brendan JohnAnahita Sanandaji & Cindy Grimm. (2016) Eliciting Tacit Expertise in 3D Volume Segmentation. Eliciting Tacit Expertise in 3D Volume Segmentation.
David Golightly & Nastaran Dadashi. (2016) How do principles for human-centred automation apply to disruption management decision support?. How do principles for human-centred automation apply to disruption management decision support?.
Sue Brouwers, Mark W. Wiggins, William Helton, David O’Hare & Barbara Griffin. (2016) Cue Utilization and Cognitive Load in Novel Task Performance. Frontiers in Psychology 7.
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Neville A Stanton. (2016) Representing distributed cognition in socio-technical systems. IFAC-PapersOnLine 49:19, pages 212-215.
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Laura Seppänen, Arja Ala-Laurinaho & Päivi Piispanen. (2015) Logics of fluency in the transformation of the Finnish rail traffic control network. Production 25:2, pages 278-288.
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Bauke Steenhuisen. (2014) Cutting dark matter. Professional capacity and organizational change. Journal of Organizational Ethnography 3:2, pages 152-168.
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Neville Stanton. 2014. Contemporary Ergonomics and Human Factors 2014. Contemporary Ergonomics and Human Factors 2014 395 402 .
N Dadashi, D Golightly & S Sharples. 2013. Rail Human Factors. Rail Human Factors 399 408 .
C. Korunka, R. Prem & B. Kubicek. (2012) Diary studies as a macro-ergonomic evaluation tool: Development of a shift diary and its application in ergonomic evaluations. Diary studies as a macro-ergonomic evaluation tool: Development of a shift diary and its application in ergonomic evaluations.
Rich C. McIlroy & Neville A. Stanton. (2010) Observing the observer: non-intrusive verbalisations using the Concurrent Observer Narrative Technique. Cognition, Technology & Work 13:2, pages 135-149.
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Neville A. Stanton, Laura A. Rafferty, Paul M. Salmon, Kirsten M. A. Revell, Richard McMaster, Antoinette Caird-Daley & Carol Cooper-Chapman. (2010) Distributed Decision Making in Multihelicopter Teams: Case Study of Mission Planning and Execution from a Noncombatant Evacuation Operation Training Scenario. Journal of Cognitive Engineering and Decision Making 4:4, pages 328-353.
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Brendan Ryan, John R. Wilson, Sarah Sharples & Theresa Clarke. (2009) Attitudes and opinions of railway signallers and related staff, using the Rail Ergonomics Questionnaire (REQUEST). Applied Ergonomics 40:2, pages 230-238.
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Brendan Ryan, John R. Wilson, Sarah Sharples, Ged Morrisroe & Theresa Clarke. (2009) Developing a Rail Ergonomics Questionnaire (REQUEST). Applied Ergonomics 40:2, pages 216-229.
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Trudi Farrington-Darby & John R. Wilson. (2008) Understanding social interactions in complex work: a video ethnography. Cognition, Technology & Work 11:1, pages 1-15.
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Sarah Sharples, Nora Balfe, David Golightly & Laura Millen. 2009. Engineering Psychology and Cognitive Ergonomics. Engineering Psychology and Cognitive Ergonomics 590 599 .
Trudi Farrington-Darby, Theresa Clarke & George King. 2008. Contemporary Ergonomics 2008. Contemporary Ergonomics 2008 577 582 .
J R Wilson, T Farrington-Darby, G Cox, R Bye & G R J Hockey. (2016) The railway as a socio-technical system: Human factors at the heart of successful rail engineering. Proceedings of the Institution of Mechanical Engineers, Part F: Journal of Rail and Rapid Transit 221:1, pages 101-115.
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John R. Wilson & Beverley J. Norris. (2005) Human factors in support of a successful railway: a review. Cognition, Technology & Work 8:1, pages 4-14.
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