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Ergonomics Volume 57, 2014 - Issue 3: Beyond Human-Centred Automation
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What the drivers do and do not tell you: using verbal protocol analysis to investigate driver behaviour in emergency situations

Victoria A. BanksTransportation Research Group, University of Southampton, Southampton, UKCorrespondence[email protected]
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Neville A. StantonCivil, Maritime, Environmental Engineering and Science Unit, Faculty of Engineering and the Environment, University of Southampton, Southampton, UKView further author information
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Catherine HarveyHuman Factors Research Group, University of Nottingham, Nottingham, UKView further author information
Pages 332-342 | Received 21 Aug 2013, Accepted 20 Dec 2013, Published online: 20 Feb 2014

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Xinyang Tan, Wei Chen, Jiangang Cao & Saeema Ahmed-Kristensen. (2021) A preliminary study to identify data needs for improving fit of hand and wrist orthosis using verbal protocol analysis. Ergonomics 64:2, pages 259-272.
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Michael John Taber & Nancy Taber. (2020) Learning beyond ‘hands and feet’ in offshore helicopter operations: integrating the individual with the social in CRM and SA. Theoretical Issues in Ergonomics Science 21:5, pages 614-631.
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Janette Rose, Chris Bearman, Anjum Naweed & Jillian Dorrian. (2019) Proceed with caution: using verbal protocol analysis to measure situation awareness. Ergonomics 62:1, pages 115-127.
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Simon Ramm, Joseph Giacomin, Alessio Malizia & Bennett Anyasodo. (2018) An Exploratory Design Workshop to Elicit what Feels Natural when Interacting with an Automobile’s Secondary Controls. The Design Journal 21:1, pages 109-137.
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Paul Matthew Salmon, Natassia Goode, Antje Spiertz, Miles Thomas, Eryn Grant & Amanda Clacy. (2017) Is it really good to talk? Testing the impact of providing concurrent verbal protocols on driving performance. Ergonomics 60:6, pages 770-779.
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Katherine L. Plant & Neville A. Stanton. (2016) The development of the Schema World Action Research Method (SWARM) for the elicitation of perceptual cycle data. Theoretical Issues in Ergonomics Science 17:4, pages 376-401.
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Victoria A. Banks & Neville A. Stanton. (2015) Contrasting models of driver behaviour in emergencies using retrospective verbalisations and network analysis. Ergonomics 58:8, pages 1337-1346.
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Evangelia Portouli, Dimitris Nathanael & Nicolas Marmaras. (2014) Drivers' communicative interactions: on-road observations and modelling for integration in future automation systems. Ergonomics 57:12, pages 1795-1805.
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Articles from other publishers (20)

Safoora Pitsi, Jon Billsberry & Mary Barrett. (2023) Implicit measures in leadership categorization theory: the case for using cognitive mapping and verbal protocols to study cross-categorization phenomena. Baltic Journal of Management 18:5, pages 668-682.
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Jiawei Xu, Kun Guo & Poly Z.H. Sun. (2022) Driving Performance Under Violations of Traffic Rules: Novice vs. Experienced Drivers. IEEE Transactions on Intelligent Vehicles 7:4, pages 908-917.
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Zhenan Feng, Vicente A. González, Michael Spearpoint, Jared Thomas, Margaret Trotter, Guillermo Cabrera-Guerrero & Daniel Paes. (2022) A sequence analysis of behaviors in immersive virtual reality for indoor earthquake and post-earthquake evacuation. International Journal of Disaster Risk Reduction 75, pages 102978.
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Heng Luo, Tingting Yang, Sejung Kwon, Gege Li, Mingzhang Zuo & Ikseon Choi. (2021) Performing versus observing: Investigating the effectiveness of group debriefing in a VR-based safety education program. Computers & Education 175, pages 104316.
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Rich C. McIlroy, Katherine L. Plant & Neville A. Stanton. (2021) Thinking aloud on the road: Thematic differences in the experiences of drivers, cyclists, and motorcyclists. Transportation Research Part F: Traffic Psychology and Behaviour 83, pages 192-209.
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Gemma J. M. Read, Vanessa Beanland, Neville A. Stanton, Eryn Grant, Nicholas Stevens, Michael G. Lenné, Miles Thomas, Christine M. Mulvihill, Guy H. Walker & Paul M. Salmon. (2019) From interfaces to infrastructure: extending ecological interface design to re-design rail level crossings. Cognition, Technology & Work 23:1, pages 3-21.
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Zhenan Feng, Vicente A. González, Margaret Trotter, Michael Spearpoint, Jared Thomas, Debra Ellis & Ruggiero Lovreglio. (2020) How people make decisions during earthquakes and post-earthquake evacuation: Using Verbal Protocol Analysis in Immersive Virtual Reality. Safety Science 129, pages 104837.
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Kirsten M.A. Revell, Joy Richardson, Pat Langdon, Mike Bradley, Ioannis Politis, Simon Thompson, Lee Skrypchuck, Jim O'Donoghue, Alex Mouzakitis & Neville A. Stanton. (2020) Breaking the cycle of frustration: Applying Neisser's Perceptual Cycle Model to drivers of semi-autonomous vehicles. Applied Ergonomics 85, pages 103037.
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Alexander Eriksson, Sebastiaan M. Petermeijer, Markus Zimmermann, Joost C. F. de Winter, Klaus J. Bengler & Neville A. Stanton. (2019) Rolling Out the Red (and Green) Carpet: Supporting Driver Decision Making in Automation-to-Manual Transitions. IEEE Transactions on Human-Machine Systems 49:1, pages 20-31.
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Evangelia Portouli, Dimitris Nathanael, Angelos Amditis, Yee Mun Lee, Natasha Merat, Jim Uttley, Oscar Giles, Gustav Markkula, André Dietrich, Anna Schieben & James Jenness. 2019. HCI in Mobility, Transport, and Automotive Systems. HCI in Mobility, Transport, and Automotive Systems 35 45 .
A. Ian Glendon & Sharon Clarke. 2018. Human Safety and Risk Management. Human Safety and Risk Management 304 339 .
Bethan Hannah Topliss, Sanna M Pampel, Gary Burnett, Lee Skrypchuk & Chrisminder Hare. (2018) Establishing the Role of a Virtual Lead Vehicle as a Novel Augmented Reality Navigational Aid. Establishing the Role of a Virtual Lead Vehicle as a Novel Augmented Reality Navigational Aid.
Alexander Eriksson & Neville A. StantonAlexander Eriksson & Neville A. Stanton. 2018. Driver Reactions to Automated Vehicles. Driver Reactions to Automated Vehicles 109 137 .
Anjum Naweed, Ganesh Balakrishnan & Jillian Dorrian. (2018) Going solo: Hierarchical task analysis of the second driver in “two-up” (multi-person) freight rail operations. Applied Ergonomics 70, pages 202-231.
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Victoria A. Banks, Alexander Eriksson, Jim O'Donoghue & Neville A. Stanton. (2018) Is partially automated driving a bad idea? Observations from an on-road study. Applied Ergonomics 68, pages 138-145.
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Craig K. Allison, Katie J. Parnell, James W. H. Brown & Neville A. Stanton. 2018. Advances in Human Aspects of Transportation. Advances in Human Aspects of Transportation 906 915 .
T. Melman, J.C.F. de Winter & D.A. Abbink. (2017) Does haptic steering guidance instigate speeding? A driving simulator study into causes and remedies. Accident Analysis & Prevention 98, pages 372-387.
Crossref
. 2016. Human Factors in Transportation. Human Factors in Transportation 213 223 .
Victoria A. Banks & Neville A. Stanton. (2016) Keep the driver in control: Automating automobiles of the future. Applied Ergonomics 53, pages 389-395.
Crossref
Yannick Forster, Frederik Naujoks & Alexandra Neukum. (2016) Your Turn or My Turn?. Your Turn or My Turn?.

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