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Original Articles

Developing a practical framework for assessing ERP post-implementation success using fuzzy analytic network process

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Pages 1236-1257 | Received 07 Mar 2011, Accepted 15 May 2012, Published online: 19 Jul 2012

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Imran Batada. (2023) Developing ERP Post Implementation Success Framework through Group Decision Support Systems. Sir Syed University Research Journal of Engineering & Technology 13:1, pages 74-83.
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Yueh-Hsia Huang, Lan Sun & Tyng-Bin Ger. (2023) An analysis of enterprise resource planning systems and key determinants using the Delphi method and an analytic hierarchy process. Data Science in Finance and Economics 3:2, pages 166-183.
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Sayeed Salih, Samah Abdelsalam, Mosab Hamdan, Ashraf Osman Ibrahim, Anas W. Abulfaraj, Faisal Binzagr, Omayma Husain & Abdallah Elhigazi Abdallah. (2022) The CSFs from the Perspective of Users in Achieving ERP System Implementation and Post-Implementation Success: A Case of Saudi Arabian Food Industry. Sustainability 14:23, pages 15942.
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Pierluigi Zerbino, Davide Aloini, Riccardo Dulmin & Valeria Mininno. (2021) Why enterprise resource planning initiatives do succeed in the long run: A case-based causal network. PLOS ONE 16:12, pages e0260798.
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Vipulesh Shardeo, Anchal Patil & Jitender Madaan. (2020) Critical Success Factors for Blockchain Technology Adoption in Freight Transportation Using Fuzzy ANP–Modified TISM Approach. International Journal of Information Technology & Decision Making 19:06, pages 1549-1580.
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Siamak Kheybari, Fariba Mahdi Rezaie & Hadis Farazmand. (2020) Analytic network process: An overview of applications. Applied Mathematics and Computation 367, pages 124780.
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Mohamed Ali Elleuch, Makram Anane, Jalel Euchi & Ahmed Frikha. (2019) Hybrid fuzzy multi-criteria decision making to solve the irrigation water allocation problem in the Tunisian case. Agricultural Systems 176, pages 102644.
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Mohamad Abu Ghazaleh, Salam Abdallah & Mehmood Khan. (2019) Critical internal organization’s forces influencing sustainability of post ERP in UAE service industry. International Journal of Organizational Analysis 27:3, pages 759-785.
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Tingting Huang & Akinori Yokota. (2018) Inventing a business-ERP alignment assessment model through three Japanese companies. Business Process Management Journal 25:4, pages 738-756.
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Ahad Zare Ravasan & Sogol Rabiee Savoji. 2019. Applying Business Intelligence Initiatives in Healthcare and Organizational Settings. Applying Business Intelligence Initiatives in Healthcare and Organizational Settings 112 129 .
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Ahad Zare Ravasan & Saeed Rouhani. 2018. Operations and Service Management. Operations and Service Management 760 784 .
Torupallab Ghoshal, Rudolph T. Bedeley, Lakshmi S. Iyer & Joyendu Bhadury. 2018. Analytics and Data Science. Analytics and Data Science 41 54 .
Samuel Fosso Wamba, Jean Robert Kala Kamdjoug, Shahriar Akter & Kevin Carillo. 2018. Challenges and Opportunities in the Digital Era. Challenges and Opportunities in the Digital Era 539 556 .
Marco Comuzzi & Minou Parhizkar. (2017) A methodology for enterprise systems post-implementation change management. Industrial Management & Data Systems 117:10, pages 2241-2262.
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Yulong Li, Feng Wu, Wei Zong & Bo Li. (2017) Supply chain collaboration for ERP implementation. International Journal of Operations & Production Management 37:10, pages 1327-1347.
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Mahmood Ali & Lloyd Miller. (2017) ERP system implementation in large enterprises – a systematic literature review. Journal of Enterprise Information Management 30:4, pages 666-692.
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Pierluigi Zerbino, Davide Aloini, Riccardo Dulmin & Valeria Mininno. (2017) Framing ERP Success from an Information Systems Failure Perspective. Journal of Electronic Commerce in Organizations 15:2, pages 31-47.
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Minou Parhizkar & Marco Comuzzi. (2017) Impact analysis of ERP post-implementation modifications: Design, tool support and evaluation. Computers in Industry 84, pages 25-38.
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Sylvain Kubler, Jérémy Robert, William Derigent, Alexandre Voisin & Yves Le Traon. (2016) A state-of the-art survey & testbed of fuzzy AHP (FAHP) applications. Expert Systems with Applications 65, pages 398-422.
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Ratapol Wudhikarn. (2016) An efficient resource allocation in strategic management using a novel hybrid method. Management Decision 54:7, pages 1702-1731.
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Taha Mansouri, Ali Nabavi, Ahad Zare Ravasan & Hamid Ahangarbahan. (2015) A practical model for ensemble estimation of QoS and QoE in VoIP services via fuzzy inference systems and fuzzy evidence theory. Telecommunication Systems 61:4, pages 861-873.
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Ahad Zare Ravasan & Sogol Rabiee Savoji. 2016. Business Intelligence. Business Intelligence 1935 1951 .
Yung-Chi Shen, Pih-Shuw Chen & Chun-Hsien Wang. (2016) A study of enterprise resource planning (ERP) system performance measurement using the quantitative balanced scorecard approach. Computers in Industry 75, pages 127-139.
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Abbas Mardani, Ahmad Jusoh & Edmundas Kazimieras Zavadskas. (2015) Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014. Expert Systems with Applications 42:8, pages 4126-4148.
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Ahad Zare Ravasan & Taha Mansouri. (2015) A Fuzzy ANP Based Weighted RFM Model for Customer Segmentation in Auto Insurance Sector. International Journal of Information Systems in the Service Sector 7:2, pages 71-86.
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Ratapol Wudhikarn, Nopasit Chakpitak & Gilles Neubert. (2015) Use of an Analytic Network Process and Monte Carlo Analysis in New Product Formula Selection Decisions. Asia-Pacific Journal of Operational Research 32:02, pages 1550007.
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Ahad Zare Ravasan, Ali Nabavi & Taha Mansouri. (2015) Can Organizational Structure Influence ERP Success?. International Journal of Information Systems and Supply Chain Management 8:1, pages 39-59.
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Fan Zhao & Eugene Hoyt. 2015. Human-Computer Interaction: Users and Contexts. Human-Computer Interaction: Users and Contexts 246 255 .
Ali Zare & Ahad Zare Ravasan. (2014) An Extended Framework for ERP Post-Implementation Success Assessment. Information Resources Management Journal 27:4, pages 45-65.
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Ahad Zare Ravasan, Taha Mansouri, Mohammad Mehrabioun Mohammadi & Saeed Rouhani. (2014) Supporting the Module Sequencing Decision in ITIL Solution Implementation. International Journal of Information Technologies and Systems Approach 7:2, pages 41-60.
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Ahad Zare Ravasan & Saeed Rouhani. (2014) An Expert System for Predicting ERP Post-Implementation Benefits Using Artificial Neural Network. International Journal of Enterprise Information Systems 10:3, pages 24-45.
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Ahad Zare Ravasan & Sogol Rabiee Savoji. (2014) An Investigation of BI Implementation Critical Success Factors in Iranian Context. International Journal of Business Intelligence Research 5:3, pages 41-57.
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Huu-Tho Nguyen, Siti Zawiah Md Dawal, Yusoff Nukman & Hideki Aoyama. (2014) A hybrid approach for fuzzy multi-attribute decision making in machine tool selection with consideration of the interactions of attributes. Expert Systems with Applications 41:6, pages 3078-3090.
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Jasmine A.L. Yeap, Joshua Ignatius & T. Ramayah. (2014) Determining consumers’ most preferred eWOM platform for movie reviews: A fuzzy analytic hierarchy process approach. Computers in Human Behavior 31, pages 250-258.
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Mohammad Amin Zare & Ahad Zare Ravasan. (2014) A Framework for Assessing Governmental Websites Quality. International Journal of E-Services and Mobile Applications 6:1, pages 44-65.
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Ahad Zare Ravasan & Taha Mansouri. (2014) A FCM-Based Dynamic Modeling of ERP Implementation Critical Failure Factors. International Journal of Enterprise Information Systems 10:1, pages 32-52.
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