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Articles

TQM and brand-building by Chinese original brand manufacturers: impact on business performance

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Pages 825-846 | Received 15 Jan 2013, Accepted 24 Aug 2013, Published online: 17 Oct 2013

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Stephen C. H. Ng, Victor P. L. Lau & Yuanqiong He. (2022) Impacts of planned quality change in physical workplace on employees’ behaviour: a quasi-experiment. Total Quality Management & Business Excellence 33:5-6, pages 700-725.
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Yaqi Lou, Zhen He, Lipan Feng, Keyuan Cai & Shuguang He. (2020) Original design manufacturer's warranty strategy when considering retailers' brand power under different power structures. International Transactions in Operational Research 29:2, pages 1308-1325.
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Abdullahi Hassan Gorondutse, Gamal Abdualmajed Ali & Haim Hilman. (2021) Developing rightly culture on TQM - evidence from SMEs in the context of emerging economy. RAUSP Management Journal 56:4, pages 465-481.
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Subrata Talapatra, Md. Kutub Uddin, Jiju Antony, Shivam Gupta & Elizabeth A. Cudney. (2019) An empirical study to investigate the effects of critical factors on TQM implementation in the garment industry in Bangladesh. International Journal of Quality & Reliability Management 37:9/10, pages 1209-1232.
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Baofeng Huo, Minhao Gu & Bin Jiang. (2018) China-related POM research: Literature review and suggestions for future research. International Journal of Production Economics 203, pages 134-153.
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Wenwen Zhu, Stephen C.H. Ng, Zhiqiang Wang & Xiande Zhao. (2017) The role of outsourcing management process in improving the effectiveness of logistics outsourcing. International Journal of Production Economics 188, pages 29-40.
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Gholamhossein Mehralian, Jamal A. Nazari, Golnaz Nooriparto & Hamid Reza Rasekh. (2017) TQM and organizational performance using the balanced scorecard approach. International Journal of Productivity and Performance Management 66:1, pages 111-125.
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Gholamhossein Mehralian, Jamal A Nazari, Hamid Reza Rasekh & Sajjad Hosseini. (2016) TOPSIS approach to prioritize critical success factors of TQM. The TQM Journal 28:2, pages 235-249.
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Stephen C.H. Ng, Johnny M. Rungtusanatham, Xiande Zhao & T.S. Lee. (2015) Examining process management via the lens of exploitation and exploration: Reconceptualization and scale development. International Journal of Production Economics 163, pages 1-15.
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