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International Journal of Production Research Volume 56, 2018 - Issue 7
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Articles

A method for identifying customer orientations and requirements for product–service systems design

Yoshiki ShimomuraDepartment of System Design, Tokyo Metropolitan University, Tokyo, JapanCorrespondence[email protected]
,
Yutaro NemotoDepartment of System Design, Tokyo Metropolitan University, Tokyo, Japan
,
Takatoshi IshiiDepartment of System Design, Tokyo Metropolitan University, Tokyo, Japan
&
Toshiyuki NakamuraGlobal Center for Social Innovation-Tokyo, Hitachi Ltd., Tokyo, Japan
Pages 2585-2595 | Received 22 Jul 2016, Accepted 19 Sep 2017, Published online: 05 Oct 2017

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Hai Xiang, Wenqiang Li, Chuanxiao Li & Haodong Wang. (2024) An evolutionary graph of product service system research topics based on bibliometric analysis and topic modelling. Journal of Engineering Design 35:2, pages 131-158.
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Yupeng Li, Mengting Zhang, Na Zhang & Hongyan Jiang. (2023) Towards product evolution: from the perspective of user knowledge. International Journal of Production Research 61:20, pages 6829-6846.
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Chen Zheng, Zhanxi Wang, Xiansheng Qin, Benoît Eynard, Peter Hehenberger, Jing Li, Jing Bai & Yicha Zhang. (2021) Integrated design for product–service systems: a focus on multi-disciplinary interface. International Journal of Production Research 59:19, pages 5884-5902.
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Zuoxu Wang, Chun-Hsien Chen, Pai Zheng, Xinyu Li & Li Pheng Khoo. (2021) A graph-based context-aware requirement elicitation approach in smart product-service systems. International Journal of Production Research 59:2, pages 635-651.
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Xianyu Zhang & Xinguo Ming. (2020) Reference subsystems for Smart Manufacturing Collaborative System (SMCS) from multi-processes, multi-intersections and multi-operators. Enterprise Information Systems 14:3, pages 282-307.
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Yuanzhu Zhan, Kim Hua Tan & Baofeng Huo. (2019) Bridging customer knowledge to innovative product development: a data mining approach. International Journal of Production Research 57:20, pages 6335-6350.
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L. Diment, S. Curtin, L. Kenney, K.J. Reynolds & M.H. Granat. Priorities when designing a service-focused delivery model for mobility devices: a systematic review. Disability and Rehabilitation: Assistive Technology 0:0, pages 1-12.
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Xian Yang, Chu Zhang, Yijing Li, Chaolan Tang & Peiqin Liang. (2024) Dynamic user profile construction and its application to smart product-service system design: A maternity-oriented case study. Expert Systems with Applications 249, pages 123772.
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Minjun Kim, Chiehyeon Lim & Juliana Hsuan. (2023) From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product–service systems in Industry 4.0. Computers in Industry 148, pages 103908.
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Dianfeng Zhang, Zifan Shen & Yanlai Li. (2023) Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis. Journal of Retailing and Consumer Services 72, pages 103253.
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Xianyu Zhang, LuCheng Chen, GuoJun Sheng, XiaoPing Lu & Xinguo Ming. (2023) An innovation service system and personalized recommendation for customer-product interaction life cycle in smart product service system. Journal of Cleaner Production 398, pages 136470.
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Yuan Chang, Xinguo Ming, Zhihua Chen, Tongtong Zhou, Xiaoqiang Liao & Wenyan Song. (2023) Stakeholder requirement evaluation of smart industrial service ecosystem under Pythagorean fuzzy environment for complex industrial contexts: A case study of renewable energy park. Advanced Engineering Informatics 55, pages 101823.
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Xingzhi Wang, Ang Liu & Sami Kara. (2022) Machine learning for engineering design toward smart customization: A systematic review. Journal of Manufacturing Systems 65, pages 391-405.
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Sami Rusthollkarhu, Sebastian Toukola, Leena Aarikka-Stenroos & Tommi Mahlamäki. (2022) Managing B2B customer journeys in digital era: Four management activities with artificial intelligence-empowered tools. Industrial Marketing Management 104, pages 241-257.
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Raj Jiten Machchhar, Carl Nils Konrad Toller, Alessandro Bertoni & Marco Bertoni. (2022) Data-driven value creation in Smart Product-Service System design: State-of-the-art and research directions. Computers in Industry 137, pages 103606.
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Linjing Guo & Bohong Chen. (2022) The Industrial Product Design Service System Based on the Sustainable Development of the Internet of Things. Mobile Information Systems 2022, pages 1-7.
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Xianyu Zhang, Xinguo Ming, Yuguang Bao, Xiaoqiang Liao & Rui Miao. (2022) Networking-enabled product service system (N-PSS) in collaborative manufacturing platform for mass personalization model. Computers & Industrial Engineering 163, pages 107805.
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Zilin Wang, Lizhen Cui, Wei Guo, Lei Zhao, Xin Yuan, Xiaosong Gu, Weizhong Tang, Lingguo Bu & Weiming Huang. (2022) A design method for an intelligent manufacturing and service system for rehabilitation assistive devices and special groups. Advanced Engineering Informatics 51, pages 101504.
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Federico Barravecchia, Fiorenzo Franceschini, Luca Mastrogiacomo & Mohamed Zaki. (2021) Research on product-service systems: topic landscape and future trends. Journal of Manufacturing Technology Management 32:9, pages 208-238.
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Emilia Brad & Stelian Brad. (2021) Requirements Analysis in Disruptive Engineering Solutions Using the Paradigm of Living Systems. Applied Sciences 11:21, pages 9854.
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Guo Jia, Guiyi Zhang, Xin Yuan, Xiaosong Gu, Heshan Liu, Zhijun Fan & Lingguo Bu. (2021) A synthetical development approach for rehabilitation assistive smart product–service systems: A case study. Advanced Engineering Informatics 48, pages 101310.
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Chen Zheng, Yushu An, Zhanxi Wang, Xiansheng Qin, Fei Yu & Yicha Zhang. (2021) Heterogeneous requirement gathering for generative design of robotic manufacturing systems. Procedia CIRP 104, pages 1861-1866.
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Yuya Mitake, Kenshiro Hiramitsu, Yusuke Tsutsui, Mar’atus Sholihah & Yoshiki Shimomura. (2020) A Strategic Planning Method to Guide Product—Service System Development and Implementation. Sustainability 12:18, pages 7619.
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Zaifang Zhang, Darao Xu, Egon Ostrosi & Hui Cheng. (2020) Optimization of the Product–Service System Configuration Based on a Multilayer Network. Sustainability 12:2, pages 746.
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Marco Cantamessa, Francesca Montagna, Stefania Altavilla & Alessandro Casagrande-Seretti. (2020) Data-driven design: the new challenges of digitalization on product design and development. Design Science 6.
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Kim Hua Tan, Guojun Ji, Leanne Chung, Ching-Hsin Wang, Anthony Chiu & M.L. Tseng. (2019) Riding the wave of belt and road initiative in servitization: Lessons from China. International Journal of Production Economics 211, pages 15-21.
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Xie, Li, Luo, Li & Li. (2019) A Method to Determine Core Design Problems and a Corresponding Solution Strategy. Symmetry 11:4, pages 576.
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Ugljesa Marjanovic, Bojan Lalic, Vidosav Majstorovic, Nenad Medic, Jasna Prester & Iztok Palcic. 2018. Advances in Production Management Systems. Smart Manufacturing for Industry 4.0. Advances in Production Management Systems. Smart Manufacturing for Industry 4.0 57 64 .

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