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Original Articles

Operational flexibility in hospitals: Scale development and validation

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Pages 3733-3755 | Received 10 Dec 2016, Accepted 15 Jan 2018, Published online: 01 Mar 2018

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Gutama Kusse Getele & Xiong Ruoliu. (2023) Service supply chain risk management in the public healthcare sector. International Journal of Emerging Markets.
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Main Naser Alolayyan & Mohammad Sharif Alyahya. (2023) Operational flexibility impact on hospital performance through the roles of employee engagement and management capability. BMC Health Services Research 23:1.
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Ayman Mohammad Aburumman, Rosliza Mat Zin & Norazlina Ilias. 2023. The Implementation of Smart Technologies for Business Success and Sustainability. The Implementation of Smart Technologies for Business Success and Sustainability 985 995 .
Ammar Al-Sharaa, Mastura Adam, Amer Siddiq Amer Nordin, Riyadh Mundher & Ameer Alhasan. (2022) Assessment of Wayfinding Performance in Complex Healthcare Facilities: A Conceptual Framework. Sustainability 14:24, pages 16581.
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Allam Yousuf, Serhii Kozlovskyi, Jomana Mahfod Leroux, Abdul Rauf & Janos Felfoldi. (2022) How does strategic flexibility make a difference for companies? An example of the Hungarian food industry. Problems and Perspectives in Management 20:3, pages 374-386.
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Ammar Al-Sharaa, Mastura Adam, Amer Siddiq Amer Nordin, Ameer Alhasan & Riyadh Mundher. (2022) A User-Centered Evaluation of Wayfinding in Outpatient Units of Public Hospitals in Malaysia: UMMC as a Case Study. Buildings 12:3, pages 364.
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Chongchong Lyu, Feng Zhang, Jing Ji, Thompson S.H. Teo, Ting Wang & Zifan Liu. (2022) Competitive intensity and new product development outcomes: The roles of knowledge integration and organizational unlearning. Journal of Business Research 139, pages 121-133.
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Carina Fagefors, Björn Lantz & Peter Rosén. (2020) Creating Short-Term Volume Flexibility in Healthcare Capacity Management. International Journal of Environmental Research and Public Health 17:22, pages 8514.
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C.R. Vishnu, R. Sridharan, P.N. Ram Kumar & V. Regi Kumar. (2019) Analysis of the operational risk factors in public hospitals in an Indian state. International Journal of Health Care Quality Assurance 33:1, pages 67-88.
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Hardeep Chahal, Mahesh Gupta, Subhash Lonial & Swati Raina. (2019) Operational flexibility-entrepreneurial orientation relationship: Effects and consequences. Journal of Business Research 105, pages 154-167.
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Himanshu Dutt & Kavita Chauhan. (2019) Using Flexibility in Designing CRM Solution. Global Journal of Flexible Systems Management 20:2, pages 103-116.
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