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Articles

Integration of supply chain management and quality management within a quality focused organizational framework

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Pages 448-466 | Received 15 May 2018, Accepted 03 Mar 2019, Published online: 26 Mar 2019

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Xingxi Li, Su Wu & Huiming Liu. (2023) How do firms obtain benefits from quality awards: An empirical study of the winners of the China quality award. International Journal of Operations & Production Management 44:1, pages 345-369.
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Sanjana Mondal & Kaushik Samaddar. (2021) Reinforcing the significance of human factor in achieving quality performance in data-driven supply chain management. The TQM Journal 35:1, pages 183-209.
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Muhammad Asif Salam & Muhammad Zafar Yaqub. 2023. Networks in International Business. Networks in International Business 309 331 .
Andrzej Ratkiewicz & Jakub Walczak. (2022) Difficult-to-measure integration measurement method for designing processes in a chain-like structure of conflicted cells in a supply chain. Archives of Transport 64:4, pages 27-43.
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Prachi Verma, Satinder Kumar & Sanjeev K. Sharma. (2021) Evaluating the total quality and its role in measuring consumer satisfaction with e-healthcare services using the 5Qs model: a structure equation modeling approach. Benchmarking: An International Journal 29:1, pages 22-46.
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Anastasia D. Mitropoulou & Giannis T. Tsoulfas. (2021) Using a Modified SERVQUAL Approach to Assess the Quality of Supply Chain Services in Greek Online Supermarkets. Logistics 5:4, pages 69.
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Cagri Bulut, Secil Pelin Aka & Murat Nazli. (2021) Strategic orientations toward technological innovativeness in the marble industry. SN Business & Economics 1:10.
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Saumyaranjan Sahoo. (2020) Aligning operational practices to competitive strategies to enhance the performance of Indian manufacturing firms. Benchmarking: An International Journal 28:1, pages 131-165.
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Alfonso J. Gil, Mara Mataveli & Jorge Luis García Alcaraz. 2021. Techniques, Tools and Methodologies Applied to Quality Assurance in Manufacturing. Techniques, Tools and Methodologies Applied to Quality Assurance in Manufacturing 119 137 .
Barbara Gaudenzi, Ilenia Confente & Ivan Russo. (2020) Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach. The TQM Journal 33:1, pages 125-140.
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Xinyu Wei, Heng Xie, Xianghui Peng & Victor Prybutok. (2020) An investigation of the consumer’s trusting mechanism in emerging healthcare technology. Industrial Management & Data Systems 121:2, pages 290-311.
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Lu Xu, Xianghui Peng, Robert Pavur & Victor Prybutok. (2020) Quality management theory development via meta-analysis. International Journal of Production Economics 229, pages 107759.
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