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International Journal of Production Research Volume 12, 1974 - Issue 3
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Original Articles

Optimal arrival rate in a simple queueing system

S. C. LITTLECHILD University of Aston Management Centre, Birmingham, U.K
Pages 391-397 | Received 24 Apr 1972, Published online: 16 May 2007

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Rob Shone, Vincent A Knight, Paul R Harper, Janet E Williams & John Minty. (2016) Containment of socially optimal policies in multiple-facility Markovian queueing systems. Journal of the Operational Research Society 67:4, pages 629-643.
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M.B. Gietzmann & A.J. Ostaszewski. (1996) Optimal Disbursement of a Sunk Resource and Decentralised Cost Allocation. Accounting and Business Research 27:1, pages 17-40.
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Michalis Deligiannis, Myron Benioudakis, George Liberopoulos & Apostolos Burnetas. Optimal pricing and capacity management in service systems with delay-sensitive mixed-risk customers. International Journal of Production Research 0:0, pages 1-27.
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Articles from other publishers (28)

Jagan Jacob, Fang Wan & Alan Jin. (2024) Is telemedicine worth the effort? A study on the impact of effort cost on healthcare platform with heterogeneous preferences. Computers & Industrial Engineering 188, pages 109854.
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Michalis Deligiannis, Myron Benioudakis, George Liberopoulos & Apostolos Burnetas. (2023) Optimal Pricing and Capacity in Service Systems With Delay-Sensitive Mixed-Risk Customers. SSRN Electronic Journal.
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Achim I. Czerny, Pengfei Guo & Refael Hassin. (2022) Shall firms withhold exact waiting time information from their customers? A transport example. Transportation Research Part B: Methodological 166, pages 128-142.
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Lan Lu, Zheng Zhu, Pengfei Guo & Qiao‐Chu He. (2022) Service Operations for Mixed Autonomous Paradigm: Lane Design and Subsidy. Production and Operations Management 31:4, pages 1595-1612.
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Tejas Bodas, Ayalvadi Ganesh & D. Manjunath. (2021) Pigouvian Tolls and Welfare Optimality with Parallel Servers and Heterogeneous Customers. Journal of the Indian Institute of Science 101:3, pages 431-442.
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Wenhui Zhou, Xiuzhang Li & Qu Qian. (2021) Comparison of Gatekeeping and Non-gatekeeping Designs in a Service System with Delay-sensitive Customers. Journal of Systems Science and Systems Engineering 30:2, pages 125-150.
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Kraig Delana, Nicos Savva & Tolga Tezcan. (2021) Proactive Customer Service: Operational Benefits and Economic Frictions. Manufacturing & Service Operations Management 23:1, pages 70-87.
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Hakjin Chung, Hyun-Soo Ahn & Rhonda Righter. (2020) The potentially negative effects of cooperation in service systems. Advances in Applied Probability 52:1, pages 319-347.
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Hugh Gravelle & Fred Schroyen. (2020) Optimal hospital payment rules under rationing by waiting. Journal of Health Economics 70, pages 102277.
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Zhao Jiuru. (2019) Comparative Study on the Service Pricing Strategy of Car Wash Industry. Comparative Study on the Service Pricing Strategy of Car Wash Industry.
Ata Jalili Marand, Ou Tang & Hongyan Li. (2019) Quandary of service logistics: Fast or reliable?. European Journal of Operational Research 275:3, pages 983-996.
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Balaraman Rajan, Tolga Tezcan & Abraham Seidmann. (2019) Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care. Management Science 65:3, pages 1236-1267.
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Moshe Haviv & Binyamin Oz. (2018) Self-Regulation of an Unobservable Queue. Management Science 64:5, pages 2380-2389.
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Roei Engel & Refael Hassin. (2017) Customer equilibrium in a single-server system with virtual and system queues. Queueing Systems 87:1-2, pages 161-180.
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Refael Hassin & Ran I. Snitkovsky. (2017) Strategic customer behavior in a queueing system with a loss subsystem. Queueing Systems 86:3-4, pages 361-387.
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Yulin Zhou, Wenhui Zhou, Shuo Zhang & Qiang Wan. (2016) Service capacity planning of the community hospital under the hierarchical medical system. Service capacity planning of the community hospital under the hierarchical medical system.
Refael Hassin. 2016. Rational Queueing. Rational Queueing 277 296 .
Wenxiang Zheng. (2015) Analysis of customer behavior under uncertainty on distribution of service time parameter in M/M/1 queueing system. Analysis of customer behavior under uncertainty on distribution of service time parameter in M/M/1 queueing system.
Moshe Haviv & Ramandeep S. Randhawa. (2014) Pricing in Queues Without Demand Information. Manufacturing & Service Operations Management 16:3, pages 401-411.
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Rob Shone, Vincent A. Knight & Janet E. Williams. (2013) Comparisons between observable and unobservable M/M/1 queues with respect to optimal customer behavior. European Journal of Operational Research 227:1, pages 133-141.
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Yan Ma, Wei-qi Liu & Ji-hong Li. (2013) Equilibrium balking behavior in the queueing system with multiple vacations . Applied Mathematical Modelling 37:6, pages 3861-3878.
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Cuong T. Do, Nguyen H. Tran, Mui Van Nguyen, Choong Seon Hong & Sungwon Lee. (2012) Social Optimization Strategy in Unobserved Queueing Systems in Cognitive Radio Networks. IEEE Communications Letters 16:12, pages 1944-1947.
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Gérard P. Cachon & Pnina Feldman. (2011) Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions?. Manufacturing & Service Operations Management 13:2, pages 244-260.
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Franz Ferschl. 1981. Unternehmensplanung. Unternehmensplanung 235 244 .
K.R. Balachandran & Mark E. Schaefer. (1980) Public and private optimization at a service facility with approximate information on congestion. European Journal of Operational Research 4:3, pages 195-202.
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Achim Czerny, Pengfei Guo & Refael Hassin. (2018) Hide or Advertise: The Carrier's Choice of Waiting Time Information Strategies. SSRN Electronic Journal.
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Hugh Gravelle. (2016) Optimal Hospital Payment Rules Under Rationing by Random Waiting. SSRN Electronic Journal.
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Moshe Haviv & Ramandeep S. Randhawa. (2012) Pricing in Queues without Demand Information. SSRN Electronic Journal.
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