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Original Articles

An empirical investigation of critical TQM factors using exploratory factor analysis

Pages 3041-3051 | Received 01 Oct 1994, Published online: 25 Jun 2007

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Joaquín Gómez Gómez, Micaela Martínez Costa & Ángel R. Martínez Lorente. (2017) EFQM Excellence Model and TQM: an empirical comparison. Total Quality Management & Business Excellence 28:1-2, pages 88-103.
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Andrew Taylor & Margaret Taylor. (2013) Antecedents of effective performance measurement system implementation: an empirical study of UK manufacturing firms. International Journal of Production Research 51:18, pages 5485-5498.
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Yi-Chan Chung, Shiaw-Wen Tien, Chia-Hsiang Hsieh & Chih-Hung Tsai. (2008) A study of the business value of Total Quality Management. Total Quality Management & Business Excellence 19:4, pages 367-379.
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Sandeep Grover , V. P. Agrawal & I. A. Khan. (2004) A digraph approach to TQM evaluation of an industry. International Journal of Production Research 42:19, pages 4031-4053.
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Wing S. Chow & King H. Lui. (2003) A Structural Analysis of the Significance of A Set of the Original Tqm Measurement Items in Information Systems Function. Journal of Computer Information Systems 43:3, pages 81-91.
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Rose Sebastianelli & Nabil Tamimi. (2003) Understanding the Obstacles to TQM Success. Quality Management Journal 10:3, pages 45-56.
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Ismail Sila & M. Ebrahimpour. (2003) Examination and comparison of the critical factors of total quality management (TQM) across countries. International Journal of Production Research 41:2, pages 235-268.
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Hsiu Ju Yen, DennisW. Krumwiede & Chwen Sheu. (2002) A cross-cultural comparison of top management personality for TQM implementation. Total Quality Management 13:3, pages 335-346.
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Jorge Iván Pérez Rave, Gloria Patricia Jaramillo Álvarez & Juan Carlos Correa Morales. (2021) Multi-criteria decision-making leveraged by text analytics and interviews with strategists. Journal of Marketing Analytics 10:1, pages 30-49.
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David Love Opeyemi, Aladeojebi Oluwatosin Isaiah & Olagunju Victor Olugbenga. (2019) Effect of Total Quality Management (TQM) on Organizational Performance in ICT Firms (Staunton and Lycett Nig. Limited, Abuja). International Journal of Scientific Research in Science, Engineering and Technology, pages 15-27.
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R. Kaja Bantha Navas, S. Prakash, A. John Rajan & Subramaniam Arunachalam. (2018) Total Quality Management: A Framework for Quality Improvement in Indian Manufacturing Small and Medium Enterprises. Total Quality Management: A Framework for Quality Improvement in Indian Manufacturing Small and Medium Enterprises.
ARUNACHALAM SUBRAMANIAM, ZWET AISHA & N. SNAILUM. (2018) TQM MODEL FOR MANUFACTURING SMEs IN THE MIDDLE EAST. i-manager’s Journal on Management 12:4, pages 32.
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Fasil Taddese. (2017) Application of TQM for Innovation: An Exploratory Research of Japanese, Indian and Thailand Companies. International Journal of Innovation and Technology Management 14:04, pages 1750020.
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Amal Hayati Ishak, Muhamad Rahimi Osman, Siti Khadijah Ab. Manan & Ghafarullahhuddin Din. 2016. Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014). Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014) 811 822 .
M. Doulatabadi, S. M. Yusof & F. Nejadi. (2013) The “Soft” obstacles to quality excellence practices: Evidence from the United Arab Emirates industries. The “Soft” obstacles to quality excellence practices: Evidence from the United Arab Emirates industries.
T.L. Narasimha Reddy & G. Manjula. (2013) A Study Of Hyderabad Industrial Group: Obstacles Of TQM Success Factors. i-manager’s Journal on Management 7:4, pages 53-63.
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Rajiv Sindwani, Vikram Singh & Sandeep Grover. 2013. Best Practices and New Perspectives in Service Science and Management. Best Practices and New Perspectives in Service Science and Management 123 141 .
Harjeev K. Khanna, D.D. Sharma & S.C. Laroiya. (2011) Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS. Asian Journal on Quality 12:1, pages 124-138.
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Rajiv Sindwani, Vikram Singh & Sandeep Grover. (2011) Identification of Attributes of TQM in an Educational Institute. International Journal of Service Science, Management, Engineering, and Technology 2:2, pages 48-64.
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Caroline M. Fisher, Cassandra C. Elrod & Rajiv Mehta. (2011) A replication to validate and improve a measurement instrument for Deming's 14 Points. International Journal of Quality & Reliability Management 28:3, pages 328-358.
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Nelson Gutiérrez Guzmán, Juan Antonio Serra Belenguer & Gonzalo Clemente Marín. (2009) Identifying critical factors for implementing good agricultural practice. Ingeniería e Investigación 29:3, pages 109-114.
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K. Subrahmanya Bhat & Jagadeesh Rajashekhar. (2009) An empirical study of barriers to TQM implementation in Indian industries. The TQM Journal 21:3, pages 261-272.
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Yi-Chan Chung, Yau-Wen Hsu, Ching-Piao Chen & Chih-Hung Tsai. (2008) An Empirical Study of the Relationship Between Total Quality Management Activities and Business Operational Performance among Taiwan’s High-Tech Manufacturers. Journal of Applied Sciences 8:11, pages 2021-2030.
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Zülal Güngör & Feyzan Arıkan. (2007) Using fuzzy decision making system to improve quality-based investment. Journal of Intelligent Manufacturing 18:2, pages 197-207.
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G. Karuppusami & R. Gandhinathan. (2006) Pareto analysis of critical success factors of total quality management. The TQM Magazine 18:4, pages 372-385.
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A. Michael Knemeyer & Paul R. Murphy. (2006) Evaluating the Performance of Third‐Party Logistics Arrangements: A Relationship Marketing Perspective. Journal of Supply Chain Management 40:4, pages 35-51.
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Ismail Sila & Maling Ebrahimpour. (2002) An investigation of the total quality management survey based research published between 1989 and 2000. International Journal of Quality & Reliability Management 19:7, pages 902-970.
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João Welliandre Carneiro Alexandre, Dalton Francisco de Andrade, Alan Pereira de Vasconcelos & Ana Maria Souza de Araujo. (2002) Uma proposta de análise de um construto para medição dos fatores críticos da gestão pela qualidade por intermédio da Teoria da Resposta ao Item. Gestão & Produção 9:2, pages 129-141.
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BRIAN FYNES & CHRIS VOSS. (2001) A PATH ANALYTIC MODEL OF QUALITY PRACTICES, QUALITY PERFORMANCE, AND BUSINESS PERFORMANCE. Production and Operations Management 10:4, pages 494-513.
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Wing S. Chow & King H. Lui. (2001) Discriminating factors of information systems function performance in Hong Kong firms practising TQM. International Journal of Operations & Production Management 21:5/6, pages 749-771.
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Gabriele Bavagnoli & Marco Perona. (2000) Surveying quality management. International Journal of Quality & Reliability Management 17:8, pages 839-857.
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Kin Chung Woon. (2000) Assessment of TQM implementation. Business Process Management Journal 6:4, pages 314-330.
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Giuliano Noci & Giovanni Toletti. (2000) Selecting quality-based programmes in small firms: A comparison between the fuzzy linguistic approach and the analytic hierarchy process. International Journal of Production Economics 67:2, pages 113-133.
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Sean de Burca & Brian Fynes. 2000. Quality Management and Qualification Needs 2. Quality Management and Qualification Needs 2 138 161 .
Giuliano Noci & Giovanni Toletti. (1998) A decision support system for the selection of quality‐based programmes in small firms. Management Decision 36:7, pages 473-486.
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Nabil Tamimi. (1998) A second‐order factor analysis of critical TQM factors. International Journal of Quality Science 3:1, pages 71-79.
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