Citations (8)
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Sun-Jen Huang, Ming-Shian Wu & Li-Wei Chen. (2013) Critical success factors in aligning IT and business objectives: A Delphi study. Total Quality Management & Business Excellence 24:9-10, pages 1219-1240.
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Ming-Shian Wu, Sun-Jen Huang & Li-Wei Chen. (2011) The preparedness of critical success factors of IT service management and its effect on performance. The Service Industries Journal 31:8, pages 1219-1235.
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