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Review of Social Economy Volume 68, 2010 - Issue 3
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Articles

Actions that Build Interpersonal Trust: A Relational Signalling Perspective

Frédérique Six Governance Studies, VU University Amsterdam, The Netherlands
,
Bart Nooteboom Economics, Tilburg University, The Netherlands
&
Adriaan Hoogendoorn GGZ inGeest, AMSTAD, Amsterdam, The Netherlands
Pages 285-315 | Published online: 16 Sep 2010

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Tina Øllgaard Bentzen. (2023) The tripod of trust: a multilevel approach to trust-based leadership in public organizations. Public Management Review 25:12, pages 2255-2277.
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Jermaine S. Ma. (2023) The lesser of two evils: Approaching trust with Bourdieu’s habitus. Journal of Trust Research 13:2, pages 197-222.
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Hege Hofstad, Eva Sørensen, Jacob Torfing & Trond Vedeld. (2023) Leading co-creation for the green shift. Public Money & Management 43:4, pages 357-366.
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Mohammadreza Ghaedi. (2022) Tourists’ Booking Behavior: Online Social Media Perspectives. Journal of Promotion Management 28:6, pages 702-728.
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Huijboom Fred, Van Meeuwen Pierre, Rusman Ellen & Vermeulen Marjan. (2020) How to enhance teachers’ professional learning by stimulating the development of professional learning communities: operationalising a comprehensive PLC concept for assessing its development in everyday educational practice. Professional Development in Education 46:5, pages 751-769.
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Jermaine S. Ma & Paul R. Hoard. (2020) A tale of two fears: negotiating trust and neighborly relations in urbanizing Turkey. Journal of Contemporary European Studies 28:3, pages 322-334.
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Tina Øllgaard Bentzen. (2019) The birdcage is open, but will the bird fly? How interactional and institutional trust interplay in public organisations. Journal of Trust Research 9:2, pages 185-202.
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Lukas Kasten. (2018) Trustful behaviour is meaningful behaviour: Implications for theory on identification-based trusting relations. Journal of Trust Research 8:1, pages 103-119.
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Nathanael Ojong. (2018) Trust, cultural norms and financial institutions in rural communities: the case of Cameroon. Review of Social Economy 76:1, pages 19-42.
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Julian Waters-Lynch & Jason Potts. (2017) The social economy of coworking spaces: a focal point model of coordination. Review of Social Economy 75:4, pages 417-433.
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Norman A Johnson, Randolph B Cooper & Richard D Holowczak. (2016) The impact of media on how positive, negative, and neutral communicated affect influence unilateral concessions during negotiations. European Journal of Information Systems 25:5, pages 391-410.
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Plinio Pelegrini Morita & Catherine Marie Burns. (2014) Understanding ‘interpersonal trust’ from a human factors perspective: insights from situation awareness and the lens model. Theoretical Issues in Ergonomics Science 15:1, pages 88-110.
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Konstantin Kühle & Reiner Quick. The impact of corporate governance statement assurance on financial professionals’ decisions. Accounting in Europe 0:0, pages 1-33.
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Tina Bedenik, Claudine Kearney & Éidín Ní Shé. (2024) Trust in embedding co-design for innovation and change: considering the role of senior leaders and managers. Journal of Health Organization and Management 38:9, pages 36-44.
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Tina Ø. Bentzen & Jacob Torfing. (2022) COVID ‐19‐induced governance transformation: How external shocks may spur cross‐organizational collaboration and trust‐based management . Public Administration 101:4, pages 1291-1308.
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Xianchuan Yang, Yin Ma & Jiashi Han. (2023) Product information the more the better? A moderated mediation model to explain consumer purchasing intention in cross-border e-commerce. Asia Pacific Journal of Marketing and Logistics 35:11, pages 2601-2620.
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Damien Talbot. 2023. Les grands auteurs en management de l'innovation et de la créativité. Les grands auteurs en management de l'innovation et de la créativité 390 405 .
Houcine Akrout & Mona Mrad. (2023) Measuring brand hate in a cross-cultural context: Emic and Etic scale development and validation. Journal of Business Research 154, pages 113289.
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Lurdes Pedro & José Rebelo. 2023. Industry 5.0. Industry 5.0 135 151 .
Ahmad Samed Al-Adwan, Mohammad Kasem Alrousan, Husam Yaseen, Amer Muflih Alkufahy & Malek Alsoud. (2022) Boosting Online Purchase Intention in High-Uncertainty-Avoidance Societies: A Signaling Theory Approach. Journal of Open Innovation: Technology, Market, and Complexity 8:3, pages 136.
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Kim- Aei-Kyung, Jin Xian & Ho-Chul Shin. (2022) Linking Authentic Leadership to Change-Oriented Behaviors: The Mediating Effect of Workplace Trust. Linking Authentic Leadership to Change-Oriented Behaviors: The Mediating Effect of Workplace Trust.
Aute Kasdorp & Leonie Schakel. (2021) Ambiguous Signaling in Regulatory Conversations How Miscommunication and Hierarchy Hamper Voluntary Regulatee Cooperation. Administration & Society 54:5, pages 903-938.
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Violet T. Ho, Sargam Garg & Steven G. Rogelberg. (2021) Passion contagion at work: Investigating formal and informal social influences on work passion. Journal of Vocational Behavior 131, pages 103642.
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Reiner Quick & Kevin Gauch. (2021) Is assurance on risk management systems relevant for bankers’ decisions?. Advances in Accounting 55, pages 100564.
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Urvashi Tandon, Amit Mittal & Sridhar Manohar. (2020) Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention. Electronic Markets 31:4, pages 945-964.
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Eva Sørensen & Jacob Torfing. (2021) Accountable Government through Collaborative Governance?. Administrative Sciences 11:4, pages 127.
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Urvashi Tandon. 2021. Handbook of Research on the Platform Economy and the Evolution of E-Commerce. Handbook of Research on the Platform Economy and the Evolution of E-Commerce 231 250 .
Ruixia Song, Shuzhuo Li & Marcus W. Feldman. (2021) Public Participation and Governance Performance in Gender-Imbalanced Central Rural China: The Roles of Trust and Risk Perception. Social Sciences 10:7, pages 243.
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Bingjia Shao, Zhendong Cheng, Lijuan Wan & Jie Yue. (2021) The impact of cross border E-tailer's return policy on consumer's purchase intention. Journal of Retailing and Consumer Services 59, pages 102367.
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Tiéfigué Pierrette Coulibaly, Jianguo Du, Daniel Diakité, Olivier Joseph Abban & Elvis Kouakou. (2021) A Proposed Conceptual Framework on the Adoption of Sustainable Agricultural Practices: The Role of Network Contact Frequency and Institutional Trust. Sustainability 13:4, pages 2206.
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Jing Zhang, Ya Zhang & Mingfei Du. (2020) The impact of relative governance on B2B firms’ value appropriation from industrial buyer–seller relationships: empirical evidence from China. Journal of Business & Industrial Marketing 36:2, pages 230-243.
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Gary Mortimer, Syed Muhammad Fazal-e-Hasan & Judi Strebel. (2021) Examining the consequences of customer-oriented deviance in retail. Journal of Retailing and Consumer Services 58, pages 102315.
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Rafaela Escobar Bürger & Nadine Roijakkers. 2021. Managing Collaborative R&D Projects. Managing Collaborative R&D Projects 271 284 .
Alexander Lascaux. (2020) Coopetition and trust: What we know, where to go next. Industrial Marketing Management 84, pages 2-18.
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Brooke Ann Gazdag, Marie Haude, Martin Hoegl & Miriam Muethel. (2018) I Do Not Want to Trust You, but I Do: on the Relationship Between Trust Intent, Trusting Behavior, and Time Pressure. Journal of Business and Psychology 34:5, pages 731-743.
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Houcine Akrout & Antonella La Rocca. 2019. New Insights on Trust in Business-to-Business Relationships. New Insights on Trust in Business-to-Business Relationships 87 102 .
Aisha N. Griffith & Haley E. Johnson. (2019) Building trust: Reflections of adults working with high-school-age youth in project-based programs. Children and Youth Services Review 96, pages 439-450.
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Engin Bağış Öztürk & Niels G. Noorderhaven. (2018) Influence of Peers’ Types of Trust on Trust Repair: The Role of Apologies. Psychological Studies 63:3, pages 253-265.
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Raoul Könsgen, Mario Schaarschmidt, Stefan Ivens & Andreas Munzel. (2018) Finding Meaning in Contradiction on Employee Review Sites — Effects of Discrepant Online Reviews on Job Application Intentions. Journal of Interactive Marketing 43, pages 165-177.
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Mohammad Salehan, Dan J. Kim & Chulmo Koo. (2016) A study of the effect of social trust, trust in social networking services, and sharing attitude, on two dimensions of personal information sharing behavior. The Journal of Supercomputing 74:8, pages 3596-3619.
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Pejvak Oghazi, Stefan Karlsson, Daniel Hellström & Klas Hjort. (2018) Online purchase return policy leniency and purchase decision: Mediating role of consumer trust. Journal of Retailing and Consumer Services 41, pages 190-200.
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Paul Davies & Rachel Mason-Jones. (2017) Communities of interest as a lens to explore the advantage of collaborative behaviour for developing economies. The International Journal of Entrepreneurship and Innovation 18:1, pages 5-13.
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Janine Victor & Crystal Hoole. (2017) The influence of organisational rewards on workplace trust and work engagement. SA Journal of Human Resource Management 15:0.
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Kees van Veen & Rafael Wittek. (2016) Relational Signalling and the Rise of CEO Compensation. Long Range Planning 49:4, pages 477-490.
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Damien Talbot. 2016. Les Grands Auteurs en Management de l'innovation et de la créativité. Les Grands Auteurs en Management de l'innovation et de la créativité 483 497 .
Nils Backhaus & Manfred Thüring. (2015) Trust in Cloud Computing: Pro and Contra from the User’s Point of View. i-com 14:3, pages 231-243.
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Isabel Thielmann & Benjamin E. Hilbig. (2015) Trust: An Integrative Review from a Person–Situation Perspective. Review of General Psychology 19:3, pages 249-277.
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Ahmet Bulent Ozturk, Murat Hancer & Yao-Chin Wang. (2014) Interpersonal Trust, Organizational Culture, and Turnover Intention in Hotels: A Cross-Level Perspective. Tourism Analysis 19:2, pages 139-150.
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Plinio P. Morita & Catherine M. Burns. (2013) Designing for Interpersonal Trust – The Power of Trust Tokens. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 57:1, pages 339-343.
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Aaron C. Elkins & Douglas C. Derrick. (2013) The Sound of Trust: Voice as a Measurement of Trust During Interactions with Embodied Conversational Agents. Group Decision and Negotiation 22:5, pages 897-913.
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Ruben Bliek de,. (2013) Does Trust Pay Off?. Schmollers Jahrbuch 133:2, pages 335-343.
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Ellen Rusman, Jan van Bruggen, Peter Sloep, Martin Valcke & Rob Koper. (2012) The Mind’s Eye on Personal Profiles: A Cognitive Perspective on Profile Elements that Inform Initial Trustworthiness Assessments and Social Awareness in Virtual Project Teams. Computer Supported Cooperative Work (CSCW) 22:2-3, pages 159-179.
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Julien Etienne. (2012) Ambiguity and relational signals in regulator–regulatee relationships. Regulation & Governance 7:1, pages 30-47.
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Kevin Gauch & Reiner Quick. (2021) Is Assurance on Risk Management Systems Relevant for Bankers’ Decisions?. SSRN Electronic Journal.
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Julian M Waters-Lynch & Jason Potts. (2016) The Social Economy of Coworking Spaces: A Focal Point Model of Coordination. SSRN Electronic Journal.
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Ruben de Bliek. (2015) The Relationship between Technological Capabilities and Interpersonal Trust: A Cross-Country Empirical Study. SSRN Electronic Journal.
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Ruben de Bliek. (2012) Does Trust Pay Off?. SSRN Electronic Journal.
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