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Sociological Focus Volume 46, 2013 - Issue 3
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Original Articles

The Institution of Tipping as a Source of Employee Agency: The Case of Restaurant Servers

Zachary W. Brewster Wayne State UniversityCorrespondence[email protected]
&
Jeremiah B. Wills Queens University of Charlotte
Pages 193-210 | Published online: 20 Jun 2013

Citations (12)

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Dana Fennell & Clay A. Hipke. Flying as Self-Expression: Autonomy and Pole Dancing in Strip Clubs. Deviant Behavior 0:0, pages 1-16.
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Articles from other publishers (11)

Jacqueline Ross & John Welsh. (2022) Service Labor, Freedom, and the Technique of Tipping. Critical Sociology 49:4-5, pages 725-748.
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Cortney Norris, Scott TaylorJr.Jr. & D. Christopher Taylor. (2023) Just the tip: exploring the tipped restaurant employee perspective. International Hospitality Review.
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Simon Pek. (2022) The Tip of the Iceberg: A Roadmap for Management Research on Tipping. Journal of Management Inquiry 31:3, pages 326-330.
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Aurélien Rouquet & Jean-Baptiste Suquet. (2020) Knocking sovereign customers off their pedestals? When contact staff educate, amateurize, and penalize deviant customers. Human Relations 74:12, pages 2075-2101.
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Julia Lippert, Howard Rosing & Felipe Tendick‐Matesanz. (2020) The health of restaurant work: A historical and social context to the occupational health of food service. American Journal of Industrial Medicine 63:7, pages 563-576.
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Eli R. Wilson & Davyd Setter. 2020. Population Change and Public Policy. Population Change and Public Policy 259 275 .
Eli R. Wilson. (2019) Tip Work: Examining the Relational Dynamics of Tipping beyond the Service Counter. Symbolic Interaction 42:4, pages 669-690.
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Zachary W. Brewster, Jonathan R. Brauer & Michael Lynn. (2017) Morality at Work: Do Employees’ Moral Commitments Inhibit Service Disparities and Reactive Workplace Behaviors?. Social Currents 5:3, pages 244-263.
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Zachary W. Brewster & Jonathan R. Brauer. (2016) Different Service, Same Experience: Documenting the Subtlety of Modern Racial Discrimination in U.S. Restaurants. Cornell Hospitality Quarterly 58:2, pages 190-202.
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Patricia Van den Eeckhout. (2015) Waiters, Waitresses, and their Tips in Western Europe before World War I. International Review of Social History 60:3, pages 349-378.
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Zachary W. Brewster, Michael Lynn & Shelytia Cocroft. (2014) Consumer Racial Profiling in U.S. Restaurants: Exploring Subtle Forms of Service Discrimination against Black Diners. Sociological Forum 29:2, pages 476-495.
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