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Research reports

Empowerment in organizations: Employees’ perceptions of the influences on empowerment

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Pages 1-25 | Published online: 21 May 2009

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Read on this site (29)

Nishad Nawaz, Vijayakumar Gajenderan, Madhyvadany Manoharan & Satyanarayana Parayitam. (2024) Disentangling the relationship between transformational leadership and work engagement: Employee empowerment as a mediator and work experience and gender as moderators. Cogent Business & Management 11:1.
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Piu Jain, Suresh Garg & Gayatry Kansal. (2023) A TISM approach for the analysis of enablers in implementing mass customization in Indian manufacturing units. Production Planning & Control 34:2, pages 173-188.
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Maggie Perzyna & Sandeep Agrawal. (2022) Making the Match: Understanding the Destining Process of Government-Assisted Refugees in Canada. Journal of Immigrant & Refugee Studies 0:0, pages 1-20.
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Shaker Bani-Melhem, Rachid Zeffane, Rawan Abukhait & Faridahwati Mohd. Shamsudin. (2021) Empowerment as a Pivotal Deterrent to Employee Silence: Evidence from the UAE Hotel Sector. Human Performance 34:2, pages 107-125.
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Hongmei Shen & Hua Jiang. (2019) Engaged at work? An employee engagement model in public relations. Journal of Public Relations Research 31:1-2, pages 32-49.
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Menike Atapattu. (2018) High performance work practices and knowledge workers’ propensity for knowledge management processes. Knowledge Management Research & Practice 16:3, pages 356-365.
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Linjuan Rita Men, Zifei Fay Chen & Yi Grace Ji. (2018) Walking the talk: An exploratory examination of executive leadership communication at startups in China. Journal of Public Relations Research 30:1-2, pages 35-56.
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Sarah Steimel. (2017) Negotiating Refugee Empowerment(s) in Resettlement Organizations. Journal of Immigrant & Refugee Studies 15:1, pages 90-107.
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Elizabeth J. Carlson, Katherine R. Cooper & Andrew Pilny. (2016) Mixing Methods in Organizational Communication Research: Current State and Prospects for Advancing Knowledge. Annals of the International Communication Association 40:1, pages 379-415.
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Linda Aldoory, Bonnie Braun, Elisabeth Fost Maring, Mili Duggal & Rowena Lynn Briones. (2015) Empowerment in the Process of Health Messaging for Rural Low-Income Mothers: An Exploratory Message Design Project. Women & Health 55:3, pages 297-313.
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Rose Hitt, Rebecca Gidley, Sandi W. Smith & Yuhua (Jake) Liang. (2014) Traditional vs. social networking routes for organ donation registrations in a competition-based campaign. Journal of Communication in Healthcare 7:3, pages 197-207.
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Sylvia L. Mikucki-Enyart. (2010) Communicating to Manage Health and Illness, by Dale E. Brashers and Daena J. Goldsmith. Health Communication 25:8, pages 775-777.
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JeffreyW. Kassing. (2006) Employees' Expressions of Upward Dissent as a Function of Current and Past Work Experiences. Communication Reports 19:2, pages 79-88.
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Hasida Ben-Zur & Dana Yagil. (2005) The relationship between empowerment, aggressive behaviours of customers, coping, and burnout. European Journal of Work and Organizational Psychology 14:1, pages 81-99.
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JeffreyW. Kassing & RachelL. DiCioccio. (2004) Testing a workplace experience explanation of displaced dissent. Communication Reports 17:2, pages 113-120.
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Lee Ann Carroll & Pat Arneson. (2003) Communication in a shared governance hospital: Managing emergent paradoxes. Communication Studies 54:1, pages 35-55.
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MaryF. Hoffman. (2002) “Do all things with counsel” : Benedictine women and organizational democracy. Communication Studies 53:3, pages 203-218.
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W. James Potter & Deborah Levine‐Donnerstein. (1999) Rethinking validity and reliability in content analysis. Journal of Applied Communication Research 27:3, pages 258-284.
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CorinneL. Shefner‐Rogers, Nagesh Rao, EverettM. Rogers & Arun Wayangankar. (1998) The empowerment of women dairy farmers in India. Journal of Applied Communication Research 26:3, pages 319-337.
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JeffreyW. Kassing. (1997) Articulating, antagonizing, and displacing: A model of employee dissent. Communication Studies 48:4, pages 311-332.
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MichaelJ. Papa, MohammadA. Auwal & Arvind Singhal. (1997) Organizing for social change within concertive control systems: Member identification, empowerment, and the masking of discipline. Communication Monographs 64:3, pages 219-249.
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DeborahA. Brunson & JudithF. Vogt. (1996) Empowering our students and ourselves: A liberal democratic approach to the communication classroom. Communication Education 45:1, pages 73-83.
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Volker Gehrau, Julia Lührmann, Helena Stehle & Ulrike Röttger. The Impact of Internal Communication on Individual Empowerment: Findings of a Representative Employee Survey in Germany. International Journal of Strategic Communication 0:0, pages 1-20.
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Articles from other publishers (56)

Rabia Naguib & Muznah Madeeha. (2023) Empowering vs empowered: factors shaping women’s workplace empowerment in the Qatari public sector. Gender in Management: An International Journal 39:2, pages 188-205.
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Anup Kumar & Vinit Singh Chauhan. (2024) Exploring the mediating role of big data in the relationship between servant leadership and firm performance: insights from private hospitals in India. International Journal of Productivity and Performance Management.
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Colby J. C. Bryce, Kara Dadswell, Clare Dallat & Alexandra G. Parker. (2023) Perceptions of empowerment and leadership in the context of outdoor education: a qualitative study in women participants. Journal of Outdoor and Environmental Education.
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Lama Blaique, Hussein Nabil Ismail & Hazem Aldabbas. (2022) Organizational learning, resilience and psychological empowerment as antecedents of work engagement during COVID-19. International Journal of Productivity and Performance Management 72:6, pages 1584-1607.
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Abdel Fattah Hassan Ramadan. (2023) تمكين العاملين وتأثره على التزامهم التنظيمي )دراسة تحليلية لآراء عينة من العاملين في المديرية العامة للتربية في محافظة صلاح الدين(. Tikrit Journal of Administrative and Economic Sciences 19:61, 1, pages 229-249.
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Jordana W. Composto, Sara M. Constantino & Elke U. Weber. (2023) Predictors and consequences of pro-environmental behavior at work. Current Research in Ecological and Social Psychology 4, pages 100107.
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Mayuri Menike Atapattu & Twan Huybers. (2021) Motivational antecedents, employee engagement and knowledge management performance. Journal of Knowledge Management 26:3, pages 528-547.
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Carsten C. Schermuly, Laura Creon, Philipp Gerlach, Carolin Graßmann & Jan Koch. (2022) Leadership Styles and Psychological Empowerment: A Meta-Analysis. Journal of Leadership & Organizational Studies 29:1, pages 73-95.
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Jung Won Chun & Moon J. Lee. (2022) Understanding empowerment process of willingness to speak out on social media: Amplifying effect of supportive communication. Telematics and Informatics 66, pages 101735.
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Christine Viertmann, Lena Schneider & Ansgar Zerfaß. 2022. Handbuch Unternehmenskommunikation. Handbuch Unternehmenskommunikation 173 187 .
Nicola Beatson, Paul de Lange, Brendan O'Connell, Meredith Tharapos & Jeffrey K. Smith. (2021) Factors impacting on accounting academics’ motivation and capacity to adapt in challenging times. Accounting Research Journal 34:2, pages 184-195.
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Sylvia Nabila Azwa Ambad, Khairiah Mazdiah Kalimin, Dayang Haryani Diana Ag Damit & Jasmine Vivienne Andrew. (2021) The mediating effect of psychological empowerment on leadership styles and task performance of academic staff. Leadership & Organization Development Journal 42:5, pages 763-782.
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Christine Viertmann, Lena Schneider & Ansgar Zerfaß. 2020. Handbuch Unternehmenskommunikation. Handbuch Unternehmenskommunikation 1 15 .
Ranjith Appuhami. (2017) Exploring the relationship between strategic performance measurement systems and managers' creativity: the mediating role of psychological empowerment and organisational learning. Accounting & Finance 59:4, pages 2201-2233.
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Hajer Bachouche & Ouidade Sabri. (2019) Empowerment in marketing: synthesis, critical review, and agenda for future research. AMS Review 9:3-4, pages 304-323.
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Baek-Kyoo (Brian) Joo, Gil Bozer & Kathryn J. Ready. (2019) A dimensional analysis of psychological empowerment on engagement. Journal of Organizational Effectiveness: People and Performance 6:3, pages 186-203.
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Ilse Maria Beuren, Marcielle Anzilago & Delci Grapégia Dal Vesco. (2019) Efeitos do uso diagnóstico e interativo de medidas de avaliação de desempenho na ambiguidade de papéis e no empoderamento psicológico. Cuadernos de Administración 31:56, pages 55-80.
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RAWAN MAZEN ABUKHAIT, SHAKER BANI-MELHEM & RACHID ZEFFANE. (2019) EMPOWERMENT, KNOWLEDGE SHARING AND INNOVATIVE BEHAVIOURS: EXPLORING GENDER DIFFERENCES. International Journal of Innovation Management 23:01, pages 1950006.
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Shamsul Huq Bin Shahriar, Sayed Arafat, Md. Fayjullah Khan & Mahbub Ul Islam. (2018) Service Recovery Strategies versus Customers’ Expectations, Race for Sustainability: a Qualitative Study on Micro Brands. Marketing – from Information to Decision Journal 1:2, pages 42-53.
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Izhak Berkovich & Ori Eyal. (2018) Principals’ emotional support and teachers’ emotional reframing: The mediating role of principals’ supportive communication strategies. Psychology in the Schools 55:7, pages 867-879.
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Izhak Berkovich & Ori Eyal. (2017) The effects of principals’ communication practices on teachers’ emotional distress. Educational Management Administration & Leadership 46:4, pages 642-658.
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Elizabeth George & Zakkariya K.A.Elizabeth George & Zakkariya K.A.. 2018. Psychological Empowerment and Job Satisfaction in the Banking Sector. Psychological Empowerment and Job Satisfaction in the Banking Sector 21 46 .
Brian G. Smith, Neva Stumberger, Justin Guild & Amanda Dugan. (2017) What’s at stake? An analysis of employee social media engagement and the influence of power and social stake. Public Relations Review 43:5, pages 978-988.
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Johny T. Garner. 2017. The International Encyclopedia of Organizational Communication. The International Encyclopedia of Organizational Communication 1 10 .
Zongchao Li. (2016) Psychological empowerment on social media: Who are the empowered users?. Public Relations Review 42:1, pages 49-59.
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Murat Özdemir & Ebru Demircioğlu. (2014) Distributed leadership and contract relations. Educational Management Administration & Leadership 43:6, pages 918-938.
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Brian G. Smith, Rita Linjuan Men & Reham Al-Sinan. (2015) Tweeting Taksim communication power and social media advocacy in the Taksim square protests. Computers in Human Behavior 50, pages 499-507.
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Baek-Kyoo (Brian) Joo & Taejo Lim. (2013) Transformational Leadership and Career Satisfaction. Journal of Leadership & Organizational Studies 20:3, pages 316-326.
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Linjuan Rita Men & Don W. Stacks. (2013) The impact of leadership style and employee empowerment on perceived organizational reputation. Journal of Communication Management 17:2, pages 171-192.
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Bianca A.C. Groen, Marc J.F. Wouters & Celeste P.M. Wilderom. (2012) Why do employees take more initiatives to improve their performance after co-developing performance measures? A field study. Management Accounting Research 23:2, pages 120-141.
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Amy Tung, Kevin Baird & Herbert P. Schoch. (2011) Factors influencing the effectiveness of performance measurement systems. International Journal of Operations & Production Management 31:12, pages 1287-1310.
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Lisa M. Warner, Benjamin Schüz, Keegan Knittle, Jochen P. Ziegelmann & Susanne Wurm. (2011) Sources of Perceived Self-Efficacy as Predictors of Physical Activity in Older Adults. Applied Psychology: Health and Well-Being 3:2, pages 172-192.
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Kevin Baird & Haiyin Wang. (2010) Employee empowerment: extent of adoption and influential factors. Personnel Review 39:5, pages 574-599.
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Shiv GaneshKirstie McAllum. (2010) Well-Being as Discourse: Potentials and Problems for Studies of Organizing and Health Inequalities. Management Communication Quarterly 24:3, pages 491-498.
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Todd Norton. (2008) Property as Interorganizational Discourse: Rights in the Politics of Public Spaces. Communication Theory 18:2, pages 210-239.
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Aharon Tziner, Kevin Murphy, Jeanette N. Cleveland, Abigail Yavo & Einav Hayoon. (2008) A New Old Question: Do contextual factors relate to rating behavior: An investigation with peer evaluations. International Journal of Selection and Assessment 16:1, pages 59-67.
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Matthew Hall. (2008) The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance. Accounting, Organizations and Society 33:2-3, pages 141-163.
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Aharon Tziner, Kevin R. Murphy & Jeanette N. Cleveland. (2016) Contextual and Rater Factors Affecting Rating Behavior. Group & Organization Management 30:1, pages 89-98.
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Zoe S. Dimitriades. (2005) Employee empowerment in the Greek context. International Journal of Manpower 26:1, pages 80-92.
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Linda Aldoory. (2003) Chapter 8: The Empowerment of Feminist Scholarship in Public Relations and the Building of a Feminist Paradigm. Communication Yearbook 27:1, pages 221-255.
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Jessica R. Abrams, William P. Eveland, Jr.Howard Giles. (2003) Chapter 7: The Effects of Television on Group Vitality: Can Television Empower Nondominant Groups?. Communication Yearbook 27:1, pages 193-219.
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Scott C. Hammond, Rob Anderson & Kenneth N. Cissna. (2003) Chapter 5: The Problematics of Dialogue and Power. Communication Yearbook 27:1, pages 125-157.
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Everett M. Rogers & Arvind Singhal. (2003) Chapter 3: Empowerment and Communication: Lessons Learned From Organizing for Social Change. Communication Yearbook 27:1, pages 67-85.
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Erika L. Kirby, Annis G. Golden, Caryn E. Medved, Jane Jorgenson & Patrice M. Buzzanell. (2003) Chapter 1: An Organizational Communication Challenge to the Discourse of Work and Family Research: From Problematics to Empowerment. Communication Yearbook 27:1, pages 1-43.
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Dana Yagil & Iddo Gal. (2002) The role of organizational service climate in generating control and empowerment among workers and customers. Journal of Retailing and Consumer Services 9:4, pages 215-226.
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Ad de Jong, Ko de Ruyter, Sandra Streukens & Hans Ouwersloot. (2001) Perceived uncertainty in self‐managed service teams: an empirical assessment. International Journal of Service Industry Management 12:2, pages 158-183.
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Ko de Ruyter, Martin Wetzels & Richard Feinberg. (2001) Role stress in call centers: Its effects on employee performance and satisfaction. Journal of Interactive Marketing 15:2, pages 23-35.
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Marc Siegall & Susan Gardner. (2000) Contextual factors of psychological empowerment. Personnel Review 29:6, pages 703-722.
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Theodore E. Zorn, Deborah J. Page & George Cheney. (2016) Nuts about Change. Management Communication Quarterly 13:4, pages 515-566.
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Graham L. Bradley & Beverley A. Sparks. (2006) Customer Reactions to Staff Empowerment: Mediators and Moderators. Journal of Applied Social Psychology 30:5, pages 991-1012.
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Michael J. Papa, Arvind Singhal, Dattatray V. Ghanekar & Wendy H. Papa. (2000) Organizing for Social Change Through Cooperative Action: The [Dis]Empowering Dimensions of Women's Communication. Communication Theory 10:1, pages 90-123.
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Sweety Law & Arvind Singhal. (2016) Efficacy in Letter-Writing to an Entertainment-Education Radio Serial. Gazette (Leiden, Netherlands) 61:5, pages 355-372.
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Martin Wetzels, Ko de Ruyter & Jos Lemmink. (2016) Role Stress in After-Sales Service Management. Journal of Service Research 2:1, pages 50-67.
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Larry W Howard & S.Thomas Foster. (1999) The influence of human resource practices on empowerment and employee perceptions of management commitment to quality. Journal of Quality Management 4:1, pages 5-22.
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Michael Kaye & Anne Gilpin. (1998) Successful organisational teams: Theory and practice from an adult communication management perspective. Journal of Communication Management 2:4, pages 305-319.
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Myria W. Allen & Robert M. Brady. (2016) Total Quality Management, Organizational Commitment, Perceived Organizational Support, and Intraorganizational Communication. Management Communication Quarterly 10:3, pages 316-341.
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