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Asbjørn Følstad, Ida Maria Haugstveit, Knut Kvale & Amela Karahasanovic. (2016) Design Feedback From Users Through an Online Social Platform: Benefits and Limitations. Interacting with Computers 28:4, pages 421-436.
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P. Gillingham. (2013) Electronic Information Systems and Human Services Organisations: Avoiding the Pitfalls of Participatory Design. British Journal of Social Work 45:2, pages 651-666.
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