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Behaviour & Information Technology Volume 33, 2014 - Issue 9: Experiments and studies
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Experiments and studies

The effects of a computer malfunction on subsequent task performance

Nichole K. ZimmermanDepartment of Psychology, Eastern Kentucky University, Richmond, KY, USACorrespondence[email protected]
,
Everett SambrookDepartment of Psychology, Eastern Kentucky University, Richmond, KY, USA
&
Jonathan S. GoreDepartment of Psychology, Eastern Kentucky University, Richmond, KY, USA
Pages 874-881 | Received 02 Feb 2012, Accepted 15 Sep 2012, Published online: 10 Jan 2013

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Laura Klebe, Jörg Felfe, Annika Krick & Sarah Pischel. (2024) The shadows of digitisation: on the losses of health-oriented leadership in the face of ICT hassles. Behaviour & Information Technology 43:3, pages 605-622.
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Nina R. Ferreri & Christopher B. Mayhorn. (2023) Identifying and understanding individual differences in frustration with technology. Theoretical Issues in Ergonomics Science 24:4, pages 461-479.
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James G. Phillips & Jason Landon. (2016) Dynamic changes in the use of online advice in response to task success or failure. Behaviour & Information Technology 35:10, pages 796-806.
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Articles from other publishers (11)

Nina Ferreri & Christopher B. Mayhorn. (2021) That’s Not What We Expected: Examining Technology Expectations and Malfunctions on Frustration. Ergonomics in Design: The Quarterly of Human Factors Applications 31:4, pages 40-45.
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Desirée Estela Porcari, Emiliano Ricciardi & Maria Donata Orfei. (2023) A new scale to assess technostress levels in an Italian banking context: the Work-Related Technostress Questionnaire. Frontiers in Psychology 14.
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Farah Ghosn, Manuel Perea, Rosa Sahuquillo-Leal, Alba Moreno-Giménez, Belén Almansa, Pablo Navalón, Máximo Vento & Ana García-Blanco. (2023) The effects of reward and frustration on the task performance of autistic children and adolescents. Research in Developmental Disabilities 140, pages 104567.
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Morten Hertzum & Kasper Hornbæk. (2023) Frustration: Still a Common User Experience. ACM Transactions on Computer-Human Interaction 30:3, pages 1-26.
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Mingming ZhouMingming Zhou. 2022. Goal Frustration in Academic Achievement Settings. Goal Frustration in Academic Achievement Settings 1 21 .
Nina Ferreri & Christopher B. Mayhorn. (2021) Individual Differences in Frustration and Performance with Online Shopping Activities. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 65:1, pages 148-153.
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Nina Ferreri & Christopher B. Mayhorn. (2021) Examining frustration and performance when priming user expectations and providing a technology malfunction. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 64:1, pages 1846-1850.
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Bin Wang, Yukun Liu & Sharon K. Parker. (2020) How Does the Use of Information Communication Technology Affect Individuals? A Work Design Perspective. Academy of Management Annals 14:2, pages 695-725.
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Lee Hadlington & Mark O. Scase. (2018) End-user frustrations and failures in digital technology: exploring the role of Fear of Missing Out, Internet addiction and personality. Heliyon 4:11, pages e00872.
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Elena Ornig, Peter Bernus & Jolon Faichney. (2018) Emerged Theoretical Constructs to Rethink HCI Design. Emerged Theoretical Constructs to Rethink HCI Design.
Idyawati Hussein, Murni Mahmud, Turidi Mat & Rosida Ab Razak. (2017) Citizen experience towards humanizing digital government. Citizen experience towards humanizing digital government.

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