Citations (51)
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Jian Shi, Adriana S. Mucedola, Tong Lin & Kandice N. Green. (2023) Sexual misconduct in politics: how intergroup biases affect judgments of a scandalized politician and partisan ambivalence. Communication Quarterly 71:2, pages 132-153.
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Magnus Danielson. (2023) Disclaiming, Mitigating, and Character Boosting—How Targets of Investigate Journalism Negotiate Guilt, Excuses, Justification, and Morality. Journalism Studies 24:4, pages 532-551.
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Rachel Allison, Ann Pegoraro, Evan Frederick & Ashleigh-Jane Thompson. (2020) When women athletes transgress: an exploratory study of image repair and social media response. Sport in Society 23:6, pages 1023-1041.
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Mike Milford. (2019) Rhetorical Emancipation: Apologia and Transcendence on Death Row. Western Journal of Communication 83:3, pages 326-344.
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Cayce Myers & Karen Russell. (2019) Image repair in the aftermath of inaccurate polling: How the news media responded to getting it wrong in 1948 and 2016. Journal of Political Marketing 18:1-2, pages 148-177.
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Fabrice Desmarais & Catherine Wallace. (2018) The force of the national rhetorical arena: Voices in tune against a disrespectful foreign sponsor. Sport Management Review 21:4, pages 443-458.
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Kenneth A. Lachlan, David R. Levy & Zhan Xu. (2018) The Remaining, Unconvinced Few: Using Twitter to Examine Non-CORFing Behaviors Following a Political Defeat. Communication Quarterly 66:4, pages 363-379.
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Mairead McCoy. (2014) Reputational Threat and Image Repair Strategies: Northern Ireland Water’s Crisis Communication in a Freeze/Thaw Incident. Journal of Nonprofit & Public Sector Marketing 26:2, pages 99-126.
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Chad Wickman. (2014) Rhetorical Framing in Corporate Press Releases: The Case of British Petroleum and the Gulf Oil Spill. Environmental Communication 8:1, pages 3-20.
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Joy Smithson & Steven Venette. (2013) Stonewalling as an Image-Defense Strategy: A Critical Examination of BP's Response to the Deepwater Horizon Explosion. Communication Studies 64:4, pages 395-410.
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William
Forrest Harlow & Rachel
Martin Harlow. (2013) Compensation and Corrective Action as the BP Response to the Deepwater Horizon Incident. Communication Research Reports 30:3, pages 193-200.
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WilliamL. Benoit. (2011) NPR's Image Repair Discourse on Firing Juan Williams. Journal of Radio & Audio Media 18:1, pages 84-91.
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MatthewW. Seeger & DonayleR. Griffin Padgett. (2010) From Image Restoration to Renewal: Approaches to Understanding Postcrisis Communication. Review of Communication 10:2, pages 127-141.
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Wei-chun Wen, Tzu-hsiang Yu & William L. Benoit. (2009) Our hero Wang can't be wrong! A case study of collectivistic image repair in Taiwan. Chinese Journal of Communication 2:2, pages 174-192.
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CatherineA. Sheldon & LynneM. Sallot. (2008) Image Repair in Politics: Testing Effects of Communication Strategy and Performance History in a Faux Pas. Journal of Public Relations Research 21:1, pages 25-50.
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WilliamL. Benoit. (2006) President Bush's Image Repair Effort on Meet the Press: The Complexities of Defeasibility. Journal of Applied Communication Research 34:3, pages 285-306.
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KeithG. Brown & Ruthanne Geddes. (2006) Image Repair: Research, Consensus, and Strategies: A Study of the University College of Cape Breton. Journal of Nonprofit & Public Sector Marketing 15:1-2, pages 69-85.
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Debra J. Ford
. (2004) Organizational advocacy. Communication Teacher 18:4, pages 120-123.
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WilliamL. Benoit. (2000) Another visit to the theory of image restoration strategies. Communication Quarterly 48:1, pages 40-43.
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Articles from other publishers (32)
Mike Milford. (2022)
Fans not Customers!
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Kenon A. Brown & Courtney D. Boman. 2022. The Handbook of Crisis Communication. The Handbook of Crisis Communication
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Jean Kelso Sandlin & Monica L. Gracyalny. (2020) Fandom, forgiveness and future support: YouTube apologies as crisis communication. Journal of Communication Management 24:1, pages 1-18.
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Jie Ma, Ying Kei Tse, Xiaojun Wang & Minhao Zhang. (2019) Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review 127, pages 192-205.
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Daryl Koehn & Maria Goranova. (2016) Do Investors See Value in Ethically Sound CEO Apologies? Investigating Stock Market Reaction to CEO Apologies. Journal of Business Ethics 152:2, pages 311-322.
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Jean Kelso Sandlin & Monica L. Gracyalny. (2018) Seeking sincerity, finding forgiveness: YouTube apologies as image repair. Public Relations Review 44:3, pages 393-406.
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Keith M. Hearit. 2018. The Handbook of Organizational Rhetoric and Communication. The Handbook of Organizational Rhetoric and Communication
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Paola Paissa & Françoise Rigat. (2018) Berlusconi, l’Allemagne et la mémoire de la Shoah : l’« ethos de bonhomie » pour une réparation impossible. Langage et société N° 164:2, pages 57-73.
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Sifan Xu. (2018) Discourse of renewal: Developing multiple-item measurement and analyzing effects on relationships. Public Relations Review 44:1, pages 108-119.
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Meaghan McKasy & Sara K. Yeo. (2018) A Comparative Case Study of Electric Utility Companies’ Use of Energy Democracy in Strategic Communication. Frontiers in Communication 3.
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Moran Yarchi, Tal Samuel-Azran & Lidor Bar-David. (2017) Facebook users’ engagement with Israel’s public diplomacy messages during the 2012 and 2014 military operations in Gaza. Place Branding and Public Diplomacy 13:4, pages 360-375.
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Julio César Herrero & José Pedro Marfil Medina. (2016) La comunicación de crisis en política: el perdón como herramienta de restauración de imagen. Estudios sobre el Mensaje Periodístico 22:1, pages 361-373.
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Kenon A. Brown. (2014) Is Apology the Best Policy? An Experimental Examination of the Effectiveness of Image Repair Strategies During Criminal and Noncriminal Athlete Transgressions. Communication & Sport 4:1, pages 23-42.
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Natalie A. Brown, Kenon A. Brown & Andrew C. Billings. (2013) “May No Act of Ours Bring Shame”. Communication & Sport 3:3, pages 288-311.
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Eli Avraham. (2015) Destination image repair during crisis: Attracting tourism during the Arab Spring uprisings. Tourism Management 47, pages 224-232.
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Edison Jair Duque Oliva & Lina Astrid Carvajal Prieto. (2015) La identidad organizacional y su influencia en la imagen: una reflexión teórica. Suma de Negocios 6:13, pages 114-123.
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Philip Linsley, Richard Slack & Alan Edkins. 2014. Communication and Language Analysis in the Corporate World. Communication and Language Analysis in the Corporate World
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Robert R. Ulmer. (2012) Increasing the Impact of Thought Leadership in Crisis Communication. Management Communication Quarterly 26:4, pages 523-542.
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Jordi Xifra. (2012) Sex, lies, and post-trial publicity: The reputation repair strategies of Dominique Strauss-Kahn. Public Relations Review 38:3, pages 477-483.
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James Kauffman. (2012) Hooray for Hollywood? The 2011 Golden Globes and Ricky Gervais’ image repair strategies. Public Relations Review 38:1, pages 46-50.
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Sidharth Muralidharan, Kristie Dillistone & Jae-Hwa Shin. (2011) The Gulf Coast oil spill: Extending the theory of image restoration discourse to the realm of social media and beyond petroleum. Public Relations Review 37:3, pages 226-232.
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William Forrest Harlow, Brian C. Brantley & Rachel Martin Harlow. (2011) BP initial image repair strategies after the Deepwater Horizon spill. Public Relations Review 37:1, pages 80-83.
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William L. Benoit & Jayne R. Henson. (2009) President Bush's image repair discourse on Hurricane Katrina. Public Relations Review 35:1, pages 40-46.
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Tony Jaques. (2009) Issue management as a post‐crisis discipline: identifying and responding to issue impacts beyond the crisis. Journal of Public Affairs 9:1, pages 35-44.
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Tony Jaques. (2008) When an icon stumbles: the Ribena issue mismanaged. Corporate Communications: An International Journal 13:4, pages 394-406.
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James Kauffman. (2008) When sorry is not enough: Archbishop Cardinal Bernard Law's image restoration strategies in the statement on sexual abuse of minors by clergy. Public Relations Review 34:3, pages 258-262.
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John A. Fortunato. (2008) Restoring a reputation: The Duke University lacrosse scandal. Public Relations Review 34:2, pages 116-123.
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Robert R. Ulmer, Matthew W. Seeger & Timothy L. Sellnow. (2007) Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse. Public Relations Review 33:2, pages 130-134.
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Rebecca J. Meisenbach & Jill J. Mcmillan. (2006) Chapter 3: Blurring the Boundaries: Historical Developments and Future Directions in Organizational Rhetoric. Communication Yearbook 30:1, pages 99-141.
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Robert C. Rowland & Angela M. Jerome. (2004) On Organizational Apologia: A Reconceptualization. Communication Theory 14:3, pages 191-211.
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