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Communication Quarterly Volume 39, 1991 - Issue 3
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Original Articles

The impact of situational dimensions on compliance‐resisting strategies: A comparison of methods

Mary John O'Hair Assistant Professor in the Division of Educational Psychology & Leadership, Texas Tech University, Lubbock, TX, 79409
,
Michael J. Cody Professor in the Department of Communication Arts and Sciences, University of Southern California, Los Angeles, CA, 90089
&
Dan O'Hair Chairperson and Associate Professor in the Department of Communication Studies, Texas Tech University, Lubbock, TX, 79409
Pages 226-240 | Published online: 21 May 2009

Citations (13)

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Read on this site (8)

Jose Carlo G. de Pano. (2023) Typologies of rejected requests and compliance-resistance strategies in various interpersonal influence contexts. Atlantic Journal of Communication 0:0, pages 1-16.
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Kaylin L. Duncan, Patricia M. Sias & Yejin Shin. (2021) “But That’s Not My Job”: Employee Resistance to Extra-Role Tasks. Communication Studies 72:4, pages 580-599.
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Paul King. (2001) Automatic responses, target resistance, and the adaptation of compliance-seeking requests. Communication Monographs 68:4, pages 386-399.
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CraigR. Hullett & Ron Tamborini. (2001) When I'm within my rights: An expectancy‐based model of actor evaluative and behavioral responses to compliance‐resistance strategies. Communication Studies 52:1, pages 1-16.
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Dale Hample & JudithM. Dallinger. (1998) On the etiology of the rebuff phenomenon: Why are persuasive messages less polite after rebuffs?. Communication Studies 49:4, pages 305-321.
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PaulE. King & ChrisR. Sawyer. (1998) Mindfulness, mindlessness and communication instruction. Communication Education 47:4, pages 326-336.
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MichaelS. Waltman & BrantR. Burleson. (1997) Explaining bias in teacher ratings of behavior alteration techniques: An experimental test of the heuristic processing account. Communication Education 46:2, pages 75-94.
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DavidE. Schneider & RussellA. Beaubien. (1996) A naturalistic investigation of compliance‐gaining strategies employed by doctors in medical interviews. Southern Communication Journal 61:4, pages 332-341.
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Articles from other publishers (5)

Bennett J. TepperMary Uhl-Bien, Gary F. Kohut, Steven G. Rogelberg, Daniel E. Lockhart & Michael D. Ensley. (2016) Subordinates' Resistance and Managers' Evaluations of Subordinates' Performance. Journal of Management 32:2, pages 185-209.
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Gary Yukl, Ping Ping Fu & Robert McDonald. (2003) Cross-cultural Differences in Perceived Effectiveness of Influence Tactics for Initiating or Resisting Change. Applied Psychology 52:1, pages 68-82.
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Bennett J. Tepper, Michelle K. Duffy & Jason D. Shaw. (2001) Personality moderators of the relationship between abusive supervision and subordinates' resistance.. Journal of Applied Psychology 86:5, pages 974-983.
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Kevin G. Lamude. (2016) Supervisors' Influence Tactics for Handling Managers' Resistance. Psychological Reports 75:1, pages 371-374.
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Kathy Kellermann & Tim Cole. (1994) Classifying Compliance Gaining Messages: Taxonomic Disorder and Strategic Confusion. Communication Theory 4:1, pages 3-60.
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