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Leisure Sciences
An Interdisciplinary Journal
Volume 32, 2010 - Issue 3
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Research Articles

Towards an Integrative Model of Loyalty Formation: The Role of Quality and Value

Xiang (Robert) Li School of Hotel, Restaurant, and Tourism Management, University of South Carolina, Columbia, SC, USA
&
James F. Petrick Department of Recreation, Park and Tourism Sciences, Texas A&M University, College Station, TX, USA
Pages 201-221 | Received 07 Jun 2008, Accepted 18 Sep 2009, Published online: 29 Apr 2010

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Yanni Afthinos, Nicholas D. Theodorakis & Gary Howat. (2017) How do perceptions of other customers affect satisfaction and loyalty in public aquatic centres?. Managing Sport and Leisure 22:6, pages 428-441.
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Hung-Che Wu, Ching-Chan Cheng & Chi-Han Ai. (2017) A Study of Experiential Quality, Equity, Happiness, Rural Image, Experiential Satisfaction, and Behavioral Intentions for the Rural Tourism Industry in China. International Journal of Hospitality & Tourism Administration 18:4, pages 393-428.
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Gary Howat & Guy Assaker. (2016) Outcome quality in participant sport and recreation service quality models: Empirical results from public aquatic centres in Australia. Sport Management Review 19:5, pages 520-535.
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Gyehee Lee, Tae-II Pae & Lawrence J. Bendle. (2016) The Role of Identity Salience in the Leisure Behavior of Film Festival Participants. Journal of Leisure Research 48:2, pages 156-177.
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Nicholas D. Theodorakis, Kyriaki (Kiki) Kaplanidou & Ioanna Karabaxoglou. (2015) Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event. Leisure Sciences 37:1, pages 87-107.
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Sevastia Avourdiadou & Nicholas D. Theodorakis. (2014) The development of loyalty among novice and experienced customers of sport and fitness centres. Sport Management Review 17:4, pages 419-431.
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Peter Ward, Taralyn Clark, Ramon Zabriskie & Trevor Morris. (2014) Paper/Pencil Versus Online Data Collection. Journal of Leisure Research 46:1, pages 84-105.
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Nicholas D. Theodorakis, Gary Howat, Yong Jae Ko & Sevastia Avourdiadou. (2014) A comparison of service evaluation models in the context of sport and fitness centres in Greece. Managing Leisure 19:1, pages 18-35.
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Gary Howat & Guy Assaker. (2013) The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centres in Australia. Sport Management Review 16:3, pages 268-284.
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Nicholas D. Theodorakis, Kostas Alexandris, Nikolaos Tsigilis & Serafim Karvounis. (2013) Predicting spectators’ behavioural intentions in professional football: The role of satisfaction and service quality. Sport Management Review 16:1, pages 85-96.
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Peter Ward, Taralyn Clark, Ramon Zabriskie & Trevor Morris. (2012) Paper/Pencil Versus Online Data Collection: An Exploratory Study. Journal of Leisure Research 44:4, pages 507-530.
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Carleigh Yeomans, Adam Karg, Jeremy Nguyen & Heath McDonald. Exploring the interplay between attitudinal and behavioural determinants of fitness centre member retention. Managing Sport and Leisure 0:0, pages 1-20.
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