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Original Articles

Student support in distance education in the 21st century: Learning from service management

Pages 216-235 | Published online: 17 Feb 2007

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (7)

Mpine Makoe & Asteria Nsamba. (2019) The gap between student perceptions and expectations of quality support services at the University of South Africa. American Journal of Distance Education 33:2, pages 132-141.
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G.P. Baloyi. (2015) Learner Support Challenges Faced by Adult Open and Distance Learning Students. Studies of Tribes and Tribals 13:1, pages 59-65.
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Lerato Sonia Tladi. (2013) Factors affecting examination attrition: does academic support help? A survey of ACN203S (Cost Accounting and Control) students at Unisa. Open Learning: The Journal of Open, Distance and e-Learning 28:1, pages 67-82.
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Melissa Buultjens & Priscilla Robinson. (2011) Enhancing aspects of the higher education student experience. Journal of Higher Education Policy and Management 33:4, pages 337-346.
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Runfang Wei. (2010) China’s radio and TV universities: reflections on theory and practice of open and distance learning. Open Learning: The Journal of Open, Distance and e-Learning 25:1, pages 45-56.
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K. McDougall, F.R. Young & A. Apan. (2003) Operational Infrastructure for Quality Distance and Online Geospatial Programs. Cartography 32:1, pages 25-38.
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Articles from other publishers (20)

Santosh Panda. 2023. Handbook of Open, Distance and Digital Education. Handbook of Open, Distance and Digital Education 841 859 .
Xia Zhao, Mingming Shao & Yu-Sheng Su. (2022) Effects of Online Learning Support Services on University Students’ Learning Satisfaction under the Impact of COVID-19. Sustainability 14:17, pages 10699.
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O. Rotar. (2022) Online student support: a framework for embedding support interventions into the online learning cycle. Research and Practice in Technology Enhanced Learning 17:1.
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Santosh Panda. 2022. Handbook of Open, Distance and Digital Education. Handbook of Open, Distance and Digital Education 1 20 .
Sara Weuffen, Nina Fotinatos & Tulsa Andrews. (2018) Evaluating sociocultural influences affecting participation and understanding of academic support services and programs (SSPs): Impacts on notions of attrition, retention, and success in higher education. Journal of College Student Retention: Research, Theory & Practice 23:1, pages 118-138.
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Gezani Phineas Baloyi. 2020. African Studies. African Studies 534 544 .
Hakan Genc & Serpil Kocdar. 2020. Managing and Designing Online Courses in Ubiquitous Learning Environments. Managing and Designing Online Courses in Ubiquitous Learning Environments 128 151 .
Billy Tak Ming Wong & Kam Cheong Li. 2020. Innovating Education in Technology-Supported Environments. Innovating Education in Technology-Supported Environments 253 268 .
Béatrice Pudelko. (2019) La recherche sur l’encadrement à distance en enseignement supérieurResearch on distance and online learning support in higher education: French-speaking and English-speaking perspectives (1974-2016). Distances et médiations des savoirs:25.
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Micheal M. van Wyk & Patience Kelebogile Mudau. 2019. Student Support Toward Self-Directed Learning in Open and Distributed Environments. Student Support Toward Self-Directed Learning in Open and Distributed Environments 192 215 .
Christina Raphael. 2018. Online Course Management. Online Course Management 1420 1438 .
Gezani Phineas Baloyi. 2017. The Future of Accessibility in International Higher Education. The Future of Accessibility in International Higher Education 219 229 .
Mighang Chung & 양유정. (2016) A Study on Basic Learning Ability Support System for University Students: Based on Professors and Students' Perception and Needs. Journal of Education & Culture 22:2, pages 101-126.
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Christina Raphael. 2016. Handbook of Research on Global Issues in Next-Generation Teacher Education. Handbook of Research on Global Issues in Next-Generation Teacher Education 188 205 .
J. Willems. 2013. Global Challenges and Perspectives in Blended and Distance Learning. Global Challenges and Perspectives in Blended and Distance Learning 17 35 .
Richard G. Fuller, Gary William Kuhne & Barbara A. FreyBarbara A. Frey, Richard G. Fuller & Gary William Kuhne. 2011. Distinctive Distance Education Design. Distinctive Distance Education Design 69 83 .
Mehran Farajollahi & Mahdi Moenikia. (2010) The study of relation between students support services and distance students’ academic achievement. Procedia - Social and Behavioral Sciences 2:2, pages 4451-4456.
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Jenny-Ann L.M.L. Toribio, Hannah Forsyth, Ruth Laxton & Richard J. Whittington. (2009) An Innovative Approach to Post-graduate Education in Veterinary Public Health. Journal of Veterinary Medical Education 36:1, pages 114-121.
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Pamela Kindja Ladner. 2005. 79 112 .
Louise Marchand & Jean Loisier. (2005) L’université et l’apprentissage en ligne, menace ou opportunité. Revue des sciences de l'éducation 29:2, pages 415-437.
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