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Journal of the Operational Research Society Volume 70, 2019 - Issue 11
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Original Articles

On Downs–Thomson paradox in two-tier service systems with a fast pass and revenue-based capacity investment

Xiaoling YinSchool of Management, Lanzhou University, Gansu, China; View further author information
&
Zhe George ZhangSchool of Management, Lanzhou University, Gansu, China; ;Department of Decision Sciences, Western Washington University, Bellingham, WA, USA; ;Beedie School of Business, Simon Fraser University, Burnaby, BC, CanadaCorrespondence[email protected]
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Pages 1951-1964 | Received 12 Feb 2018, Accepted 25 Jul 2018, Published online: 26 Feb 2019

Citations (4)

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Read on this site (2)

Ilhyung Kim & Mark Springer. (2024) Effects of waiting time information on the performance of a two-tier service system. Journal of the Operational Research Society 75:4, pages 634-646.
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Yi Wang, Yong Zhang & Xinggang Luo. (2023) Configuring information updating schemes of partial imperfect advance demand information in production-inventory systems. Journal of the Operational Research Society 74:3, pages 666-689.
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Articles from other publishers (2)

Jia Yao, Ziyi Cheng & Anthony Chen. (2023) Bibliometric analysis and systematic literature review of the traffic paradoxes (1968–2022). Transportation Research Part B: Methodological 177, pages 102832.
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Zhe George Zhang & Xiaoling Yin. (2021) Designing a Sustainable Two‐Tier Service System with Customer's Asymmetric Preference for Servers. Production and Operations Management 30:11, pages 3856-3880.
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