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Articles

Change is Coming: A Combined Services Area Project

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Pages 89-98 | Published online: 04 Mar 2011

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Read on this site (6)

Joanne Oud & Peter Genzinger. (2016) Aiming for service excellence: Implementing a plan for customer service quality at a blended service desk. Journal of Access Services 13:2, pages 112-130.
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Brian Bunnett, Andrea Boehme, Steve Hardin, Shelley Arvin, Karen Evans, Paula Huey & Carey LaBella. (2016) Where did the reference desk go? Transforming staff and space to meet user needs. Journal of Access Services 13:2, pages 66-79.
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William Buck. (2016) Providing Help in Hard Times: A Blueprint for Successful Strategic Planning. Journal of Library Administration 56:2, pages 199-208.
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Lily Todorinova & Matt Torrence. (2014) Implementing and Assessing Library Reference Training Programs. The Reference Librarian 55:1, pages 37-48.
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Melia Erin Fritch, Laura Bonella & Jason Coleman. (2014) Nothing is Permanent but Change: The Journey to Consolidation and Back. College & Undergraduate Libraries 21:1, pages 2-18.
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Sarah Troy & Nicole Lawson. (2012) Change is the New Normal: Access Services in a New Public Services Paradigm. Journal of Access Services 9:4, pages 173-186.
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Articles from other publishers (2)

Emy N. Decker & Bruce Henson. 2016. The Future of Library Space. The Future of Library Space 285 306 .
Heather Groves Hannan. 2016. The Future of Library Space. The Future of Library Space 199 216 .

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